EClinCloud (Hong Kong) Technology Limited Hiring! Full Time BD Manager in Hong Kong Island, Hong Kong, Earn up to HKD 40,000 - Ricebowl

Key Responsibilities

1. Responsible for expanding and managing business for company products and services in target markets; formulate annual/quarterly sales plans and strategies, drive the full sales cycle including customer visits, needs discovery, solution presentation, and contract signing, ensuring timely achievement of sales targets and KPIs.

2. According to departmental strategic planning, maintain and consolidate business partnerships with pharmaceutical companies, medical device firms, CROs, and research institutions; actively explore new clients and business scenarios to continuously expand market share and brand influence.

3. Follow up on the entire process from business negotiations and contract signing to project execution, delivery acceptance, and payment collection; coordinate internal project teams and client interfaces, identify and mitigate risks during execution in a timely manner to ensure on-time and high-quality delivery, enhancing client satisfaction and retention.

4. Responsible for overseas market business expansion and partnership establishment; participate in international exhibitions, industry conferences, and overseas client visits to promote international expansion and localized implementation of company products and services.

5. Maintain existing client relationships through regular visits and follow-ups; gain deep insights into client pain points and development needs, provide matched product and service solutions in a timely manner, and maintain frequent, high-quality communication to drive client satisfaction and repeat business.

6. Organize the collection, analysis, and regular reporting of market dynamics and industry intelligence to provide data support and market insights for sales strategy adjustments, product optimizations, and executive decision-making.

7. Track contract implementation progress and payment collections, coordinate internal resources to guarantee deliverable compliance; handle client feedback and complaints promptly, driving closed-loop resolution to minimize churn risks.

8. Conduct deep-dive analysis on partners' business data to identify pain points and bottlenecks in collaboration; propose practical recommendations and optimization schemes to continuously improve collaboration efficiency and conversion rates.

9. Participate in team collaboration, including internal training, operational guidance, and experience sharing; provide guidance on business negotiation and client management to team members to enhance overall team capabilities and performance growth.

Job Requirements

Master's degree or above, preferably in Clinical Medicine, Business Administration, Marketing, or related disciplines; requirements may be relaxed for candidates with exceptional qualifications.

8+ years of experience in To B sales roles, with 2+ years of team management experience preferred; tenure requirements may be relaxed for candidates with outstanding performance.

Familiar with the pharmaceutical and clinical research ecosystem; sales experience in CROs, digital health, pharmaceutical enterprises, or computer software is highly preferred.

Experience in overseas business development or international client collaboration is preferred; familiarity with overseas pharmaceutical markets or the international CRO industry is preferred.

Excellent communication skills and cross-cultural collaboration awareness, capable of communicating efficiently with internal/external teams and domestic/international clients; strong customer service mindset and relationship maintenance skills.

Proficient in English as a working language, capable of independently handling English business correspondence and participating in negotiations and client communications.

Proficient in MS Office suite, with foundational data analysis and report writing capabilities.

崗位職責

1. 負責公司產品與服務在目標客戶市場的拓展與商務管理，制定年度/季度銷售計劃與策略，推動客戶拜訪、需求挖掘、方案呈現與簽約全流程，確保按時完成銷售目標與業績指標。

2. 根據部門戰略規劃，負責與制藥企業、醫療器械公司、CRO、研究機構等行業客戶鞏固並維系合作業務；主動開拓新客戶與新業務場景，持續擴大公司市場份額與品牌影響力。

3. 從商務洽談、合同簽署到項目執行、交付驗收及回款全流程跟進，協調內部項目團隊與客戶對接，及時發現並解決項目執行中的問題與風險，確保項目按期、按質交付，提升客戶滿意度與合作粘性。

4. 負責公司海外市場的業務拓展與合作關係建立；參與國際展會、行業會議及海外客戶拜訪，推動公司產品與服務的海外輸出與本地化落地。

5. 維護公司現有客戶關係，定期拜訪與跟進，深入了解客戶業務痛點與發展需求，及時提供匹配的產品與服務方案，與客戶保持高頻、高質量的溝通，提升客戶滿意度與復購率。

6. 組織收集、分析並定期彙報市場動態、行業商情情報等資訊，為部門銷售策略調整、產品優化及管理層決策提供數據支持與市場洞察。

7. 負責跟蹤合同的實施進度與回款情況，協調內部資源保障項目按約交付；及時處理客戶反饋意見和投訴，推動問題閉環解決，降低客戶流失風險。

8. 通過對合作夥伴的業務數據進行深度分析，發現合作過程中的問題與瓶頸，提出切實可行的解決建議與優化方案，持續提升合作效率與業務轉化率。

9. 參與團隊配合協作工作，包括內部培訓、業務指導與經驗分享，為團隊成員提供商務談判、客戶管理等方面的培訓及指導，助力團隊整體能力提升與業績增長。

任職要求

碩士及以上學歷，臨床醫學、工商管理、市場營銷等相關專業優先；能力特別優秀者可放寬要求。

8 年及以上 To B 銷售崗位工作經驗，具備 2 年及以上團隊管理經驗者優先；能力突出者可適當放寬年限要求。

熟悉醫藥及臨床研究行業生態，具有 CRO、互聯網醫療、制藥企業、計算機軟件等領域銷售經驗者優先考慮。

具備海外業務拓展經驗或國際客戶合作經驗者優先，熟悉海外制藥市場或國際 CRO 行業者優先考慮。

具備優秀的溝通表達能力與跨文化協作意識，能夠與不同背景的內外部團隊及國內外客戶高效溝通，具有較強的客戶服務意識與關係維護能力。

英語可作為工作語言，能夠獨立處理英文商務郵件、參與英文商務談判與客戶溝通。

熟練運用 Office 辦公軟件，具備基礎的數據分析與報告撰寫能力。

薪酬： $28,000.00至$40,000.00（每月）

福利：

• 有薪年假
• 健身會籍

Work Location: 親身到場