- Singapore
Watsons Hiring! Full Time Sales Operations Cluster Manager in , Earn up to SGD 5,000 - Ricebowl
Working Location
Job Description
Responsibilities
Who We Are Looking For?
As the Cluster Manager, he/she will be responsible for leading and managing a group of Store Managers to deliver area business plan and KPIs within budget. He/she will be accountable for overseeing that individual store activities are effectively carried out, assist in achieving financial and operational goals of the business, and to coach and supervise a team of Store Managers to deliver excellent retail experience for our customers in order to achieve sales and other retail targets.
What Awaits You:
Support to stores on delivering KPIs on Sales, profitability and service standard
Lead and motivate a team of Store-In-Charge to achieve business objectives, operations excellence in Store & Service standards
Analyse reports and trends, to engaged internal functions to identify opportunities and roll out plans
To assess store environments and workflow in order to put up practical proposals for business improvement
To comply with company procedures at all times in order to protect valuable assets including its people and to achieve company KPIs
Review store surrounding retail environments to identify areas for improvement opportunities
Responsible in identifying potentials candidates among the store teams and groom them as part of succession planning
Be exemplary role model to the team members in work ethics and sales driven with a flair for creativity
We Are Excited About You If You Have:
Diploma holder with a passion for retail management
At least 3 years of operational experience in a similar capacity
Knowledge of Retail/ Health & Beauty-related industry
Possess strong leadership qualities
Confident and self-driven
Strong integrity and professionalism
Results orientated, resourceful, and willing to be “hands-on” when required
Good analytical skills and commercial sense
Meticulous and committed
Strong level of judgement
Good communication (spoken and written), interpersonal and people management skills
Coaching and supervisory skills
Planning skills
Digitally Inclined
For more information, please visit and follow our LinkedIn Page ************* for exciting updates.
Watsons Singapore is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 31 markets, with over 130,000 employees worldwide. For the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. Every year, it is serving over 6 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 Asian, European and Middle-East markets.
In Singapore, Watsons operates close to 100 stores located islandwide. Aligned with its philosophy of bringing ‘more’ to customers’ lives, Watsons strives to bring the best in beauty and health products to consumers at affordable prices. Watsons continually sets the standards in the health, wellness and beauty market, providing personalised advice and counselling in health, beauty and personal care on top of its market-leading product range, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
As the Cluster Manager, he/she will be responsible for leading and managing a group of Store Managers to deliver area business plan and KPIs within budget. He/she will be accountable for overseeing that individual store activities are effectively carried out, assist in achieving financial and operational goals of the business, and to coach and supervise a team of Store Managers to deliver excellent retail experience for our customers in order to achieve sales and other retail targets.
What Awaits You:
Support to stores on delivering KPIs on Sales, profitability and service standard
Lead and motivate a team of Store-In-Charge to achieve business objectives, operations excellence in Store & Service standards
Analyse reports and trends, to engaged internal functions to identify opportunities and roll out plans
To assess store environments and workflow in order to put up practical proposals for business improvement
To comply with company procedures at all times in order to protect valuable assets including its people and to achieve company KPIs
Review store surrounding retail environments to identify areas for improvement opportunities
Responsible in identifying potentials candidates among the store teams and groom them as part of succession planning
Be exemplary role model to the team members in work ethics and sales driven with a flair for creativity
We Are Excited About You If You Have:
Diploma holder with a passion for retail management
At least 3 years of operational experience in a similar capacity
Knowledge of Retail/ Health & Beauty-related industry
Possess strong leadership qualities
Confident and self-driven
Strong integrity and professionalism
Results orientated, resourceful, and willing to be “hands-on” when required
Good analytical skills and commercial sense
Meticulous and committed
Strong level of judgement
Good communication (spoken and written), interpersonal and people management skills
Coaching and supervisory skills
Planning skills
Digitally Inclined
For more information, please visit and follow our LinkedIn Page ************* for exciting updates.
Watsons Singapore is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores under 12 retail brands in 31 markets, with over 130,000 employees worldwide. For the fiscal year 2025, AS Watson Group reported revenue of over US$26 billion. Every year, it is serving over 6 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
Watsons is the leading O+O (Offline plus Online) health and beauty retailer in Asia, currently operating 8,000 stores and more than 1,500 pharmacies in 16 Asian, European and Middle-East markets.
In Singapore, Watsons operates close to 100 stores located islandwide. Aligned with its philosophy of bringing ‘more’ to customers’ lives, Watsons strives to bring the best in beauty and health products to consumers at affordable prices. Watsons continually sets the standards in the health, wellness and beauty market, providing personalised advice and counselling in health, beauty and personal care on top of its market-leading product range, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
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