TECHZONE.SG Hiring! Full Time Deskside Technician in North-east Region (Singapore), Earn up to SGD 2,500 - Ricebowl

·     Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs

·     Resolve incidents and problems associated with EUC equipment

·     Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future

·     Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments

·     Provide repair and maintenance for mobile devices

·     Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)

·     Provide software break/fix services and replacement of non-warranty assets for end users

·     Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output

·     Provide warranty and break/fix support for networked printers and scanners

·     Configure and support end users on mobile computing platforms

·     Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking