Job Summary:
BlueTree Education is seeking a driven and service-oriented
Centre Manager
to lead the daily operations of our education centre. The ideal candidate will ensure smooth centre functioning, deliver excellent customer service, support the teaching team, and achieve enrolment and retention goals.
Key Responsibilities:
Centre Operations & Administration
Oversee daily operations and ensure a safe, clean, and conducive learning environment.
Coordinate class schedules, room usage, and teacher assignments.
Ensure SOPs, policies, and administrative processes are followed.
Manage inventory and procurement of centre supplies.
Customer Service & Parent Communication
Serve as the main point of contact for parents and students.
Handle enquiries, registrations, trial bookings, and feedback.
Build and maintain strong relationships with parents to support retention.
Communicate class schedules, term dates, and key updates clearly and timely.
Team & Staff Management
Support recruitment, onboarding, and training of part-time and full-time staff.
Monitor staff attendance, performance, and adherence to policies.
Lead regular team meetings and ensure a collaborative working culture.
Sales & Marketing Support
Drive centre enrolments through effective lead conversion and upselling.
Follow up with leads and trial students to support enrolment decisions.
Coordinate centre-level events and parent engagement initiatives.
Proactively engage with prospective parents to understand their needs and recommend suitable programmes.
Requirements:
Diploma/Degree in Business, Education, or related field.
Minimum 5 year of experience in a customer-facing or education centre role.
Excellent communication and interpersonal skills.
Strong leadership, multitasking, and problem-solving abilities.
Proficient in Microsoft Office and basic administrative systems.
Why Join Us?
Supportive team culture with clear career progression pathways
Engaged and passionate teaching environment
Opportunities to contribute ideas and grow within the organisation
BlueTree Education Learning Centre (BlueTree) is a private, limited small medium enterprise in Singapore with the mission to nurture and grow a child in the most conducive environment by stimulating critical thinking. BlueTree aims to facilitate a conducive, learning environment that supports a thinking culture for its students. We believe that academic development is the focal point of the business where they cater to the strengths and weaknesses of each child. Currently, we have branches across Singapore such as in Kovan, Bukit Timah and Bedok and we are also looking to expand their outreach both locally and across borders in the next three to five years.