Job Details
The Commercial Executive is responsible for supporting and managing the company’s sales and commercial activities, including customer follow-up, sales coordination, online sales, order processing, stock monitoring, sales documentation and business development.
The position requires the employee to work independently, actively follow up with customers and identify sales opportunities. The employee is also required to travel for sales activities approximately one (1) week per month, depending on business requirements.
Key Responsibilities
- Follow up existing and potential customers, quotations, orders and Purchase Orders (PO).
- Develop new customers and sales opportunities.
- Maintain good customer relationships and provide timely updates to HOD.
- Conduct customer visits and sales activities to support business growth.
- Travel for sales activities approximately one (1) week per month.
- Prepare sales visit reports and follow up on customer feedback and opportunities.
- Prepare and issue sales invoices, debit notes, consignment documents and other sales-related documents.
- Ensure sales transactions are accurately updated in AutoCount and completed within the required deadlines.
- Monitor and update daily stock movement, including online sales.
- Conduct monthly stock count / stock take and ensure physical stock is tallied with system records.
- Prepare and update monthly closing stock reports.
- Monitor daily online sales and Shopee orders.
- Coordinate monthly Shopee promotions, campaigns and promotional materials.
- Monitor online sales performance and identify opportunities for improvement.
- Monitor and respond to customer emails, enquiries and other communication channels.
- Prepare sales, customer follow-up, stock and other required reports.
- Coordinate with relevant departments to ensure smooth sales and order fulfilment.
- Perform other sales and commercial duties assigned by the HOD or Management.
- Work independently, take initiative and ensure all assigned tasks are completed accurately and on time.
Requirements
- Diploma / Degree in Business Administration, Marketing, Sales, Management or related field.
- Preferably 2–3 years of relevant experience in sales, commercial, customer service or related position.
- Good communication and interpersonal skills.
- Able to communicate effectively with customers and internal departments.
- Able to work independently with minimum supervision.
- Good organisational and time management skills.
- Proactive, responsible and results-oriented.
- Good knowledge of Microsoft Office, particularly Microsoft Excel.
- Experience with AutoCount or similar accounting / ERP system will be an advantage.
- Experience in online sales / Shopee management will be an advantage.
- Willing to travel for sales activities approximately one (1) week per month.
- Possess a valid driving licence and be willing to travel for work purposes.
Salary details
- Basic salary + commission.
- Monthly sales commission + hit target bonus
- Maintenance allowance + outstation meal allowance
- Petrol Card
Job Type: Full-time
Pay: From RM2,500.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Parental leave
Ability to commute/relocate:
- Muar: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
Willingness to travel:
Work Location: In person