Job Summary:
The Service Engineer I is responsible for providing ocean going vessels with on-site and remote technical assistance regarding water and chemical treatment asset protection program adherence, energy management programs, cleaning solutions, welding, refrigeration and sealing products and installation services and repair of equipment. The Service Engineer I will investigate and approve operational quality of onboard programs, processes and system equipment and instruct vessel crew in the operation and maintenance of the programs and systems. Serves as company liaison with customers on administrative and technical matters for assigned projects.
Principal Duties and Responsibilities:
Analyze current application of Drew Marine programs and products onboard vessels
Evaluate consistency of Water Treatment and Energy Management programs through on-site sample analysis and observation
Collaborating with Chief Engineers and marine officers about full scope and application of Drew Marine product line
Provide solutions for increased efficacy of Drew Marine products and identify potential vessel needs
Supervise, whenever necessary, inspections, chemical cleanings, and installation and repair of Drew Marine equipment
Provide training to the crew
Maintain vessel information files through the use of service/technical assistance reports and conceptualize information towards achieving actionable knowledge
Visit accounts with Account Executives and Area Manager to better understand client needs & key contacts
Other tasks and projects may be assigned from time to time
Required/Desired Knowledge, Experiences and Skills:
Relevant Bachelor degree with 3-5 years experience, or 5-8 years of related experience, in a technical role in the Marine or Chemical industry
Strong interpersonal skills when working with colleagues and international maritime clients
Strong communication skills, both verbal and written
Strong technical knowledge and experience
Flexible and motivated work ethic, with desire to serve the needs of the clients
Commitment to safe working practices and environmental stewardship
Understanding of maritime regulations a plus
DREW AMEROID (SINGAPORE) PTE. LIMITED.