D'Heritage Hotel Hiring! Full Time Front Hotel Admin in Melaka, Earn up to MYR 1,700 - Ricebowl

Job Responsibilities

• Manage guest check-in and check-out professionally and efficiently.
• Handle room reservations, booking records, amendments and cancellations.
• Respond to enquiries through phone calls, WhatsApp, email and walk-in guests.
• Provide accurate information regarding room rates, facilities, promotions and hotel services.
• Receive and record payments, deposits and receipts accurately.
• Maintain and update daily booking, guest and administrative records.
• Prepare basic daily reports, sales records and other administrative documents.
• Coordinate with housekeeping and other departments regarding room status and guest requirements.
• Handle guest requests, feedback and basic complaints professionally.
• Maintain a clean, organised and professional front desk/reception area.
• Perform general administrative duties assigned by management when required.

Requirements

• Minimum SPM; Diploma or related qualification is an advantage.
• No hotel experience required — training can be provided.
• Basic computer skills, including Microsoft Office, email and Excel/Google Sheets.
• Good communication and customer-service skills.
• Friendly, presentable and professional when dealing with guests.
• Responsible, punctual, honest and able to work independently.
• Able to multitask and remain organised during busy periods.
• Able to work effectively as part of a team.
• Must be flexible and willing to work different shifts when operationally required.
• Able to start work immediately is preferred.

To Apply: Send your resume and state “Front Office Admin” as the position you are applying for via WhatsApp:

************* 9777

Pay: From RM1,700.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person