HORIZON MANPOWER SERVICES PTE. LTD. Hiring! Full Time ICT Support Executive in , Earn up to SGD 4,000 - Ricebowl

Autho

rity:
Umar Pulavar Tamil Language Centre (UPTLC) / HQ – Curriculum Planning and Development Division



Lo

cation:
2 Beatty Road, Singapore 209954



Employment Type:
Full-Time Contract



Contract Period:
1 Jan 2027 – 31 Dec 2027

Working Hours

Monday–Friday:
8:30 AM – 6:00 PM

Inclusive of

1-hour lunch break

Generally no service required on Saturdays, Sundays and gazetted public holidays.

Occasional Saturday work may be required and will be compensated with time-off.

Job Summary

The ICT Support Executive will support the ICT Department in day-to-day IT operations, end-user support, infrastructure and device management, user administration, AV and video conferencing, website maintenance, ICT procurement, asset management and technical project coordination.

Key Responsibilities

User & Technical Support

Manage user administration including account creation, password resets and Active Directory management.

Manage and monitor printers, servers, Outlook, school websites and portals, VPN, Wi-Fi and mobile devices.

Configure, install and maintain end-user hardware and software.

Provide software installation and configuration support.

Maintain PCs, laptops, mobile devices, IP phone systems, printers and peripherals.

Provide timely diagnosis, technical advice and problem resolution to end users.

Maintain accurate records of support requests, resolutions and user interactions through appropriate ticketing systems or knowledge bases.

Review and manage technical escalations involving complex incidents and scenarios.

Act as a technical focal point for IT Shared Services, Service Owners and end users.

Video Conferencing & Event Support

Facilitate video conferences and webinars using platforms such as

Microsoft Teams, Zoom, Google Meet and Skype

.

Support hosts, panelists, trainers and participants during large-scale meetings, conferences, special events and workshops.

Provide AV and technical support for departmental events and activities.

ICT Assets & Inventory

Manage departmental ICT assets and inventory documentation.

Maintain IT records, including software licences.

Manage loaning and distribution of IT equipment.

Maintain accurate records of ICT equipment and assigned areas of responsibility.

ICT Projects & Vendor Management

Assist with departmental and organisational ICT projects.

Liaise with ICT vendors and support vendor management activities.

Work closely with technical teams to provide appropriate technical solutions.

Support ICT project management and contract-related activities where required.

ICT Procurement & Budget

Support the purchasing of ICT equipment and services according to organisational requirements.

Handle procurement through

GeBIZ, bulk tenders, tenders and quotations

.

Assist in evaluating ICT project expenditure and budget utilisation.

Website Management

Create new website landing pages.

Maintain and update website content.

Monitor and optimise website performance.

Videography & Photography

Set up photography and videography equipment for events.

Plan camera angles, lighting and composition.

Capture video, sound and images for events and activities.

Cover small and large events such as annual ceremonies, project launches, prize presentations and graduations.

Perform advanced post-production and video editing using various video editing software.

Training & User Guidance

Provide end-user training and guidance to colleagues.

Empower users with relevant ICT skills and knowledge.

Provide technical consultation and advice on end-user devices.

Qualifications & Experience

Diploma in ICT

with at least

5 years of relevant ICT experience

.

At least

5 years of working experience in MOE Singapore schools

is preferred.

Good technical knowledge of end-user devices, hardware and software.

Broad IT experience covering: NetworksServersAudio/VisualSmart devicesTelecommunicationsEnd-user computing

Experience with Active Directory, VPN, Wi-Fi, printers, servers and mobile devices.

Experience supporting Microsoft Office/Outlook and school websites/portals.

Experience with video conferencing and webinar platforms.

Experience with ICT vendor management and project coordination is preferred.

Strong interpersonal, communication, planning, analytical and negotiation skills.

Able to multitask and work independently as well as within a team.

Horizon Manpower Services Pte. Ltd.

is a Singapore-based company specializing in IT manpower contracting and recruitment services. As a licensed Employment Agency, Horizon Manpower Services is dedicated to delivering high-quality workforce solutions for IT sectors across Singapore, supporting businesses with skilled professionals tailored to meet the evolving demands of the technology industry.

Operating from Oxley Bizhub at 65 Ubi Road 1, Horizon Manpower Services offers end-to-end staffing solutions, from sourcing and recruitment to comprehensive IT manpower contracting. With a focus on professionalism, compliance, and client satisfaction, we help bridge the talent gap by connecting organizations with top-tier IT professionals, ensuring seamless integration and high performance. Our secondary services extend to employment solutions for a broad range of industries, while excluding domestic staffing, to support diverse business needs in Singapore.