- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Key Responsibilities
1. Overseas HR Systems Operations & Support
Manage the day-to-day operation, maintenance and user support of HR systems for Malaysia and other overseas regions. Respond promptly to system incidents, data discrepancies and user enquiries to ensure stable and reliable system operations.
2. Core HR Operations & Employee Support
Support local employees with core HR administration, including joiner-mover-leaver (JML) processes, employee enquiries, payroll calculation support and clarification, and HR data support. Assist the local HR team with other operational activities such as employee engagement events and training coordination.
3. Collaboration Platforms & Access Management (Lark / HR Systems)
Administer the organizational structure, account lifecycle, roles and access permissions for collaboration platforms such as Lark and related HR systems for the Malaysia team. Manage access activation, changes and deactivation throughout the employee lifecycle to maintain secure system access and compliant permission controls.
4. System / Process Optimization & Project Support
Participate in the continuous improvement of HR systems and digital HR processes. Gather local business requirements in Malaysia, conduct feasibility assessments, support testing and validation, coordinate go live deployment, and provide user training. Drive process improvements that enhance local HR operational efficiency.
5. Other Responsibilities
Provide on-site HR support in Malaysia for ad hoc operational matters when required, and carry out other duties assigned by management.
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