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Shopee Hiring! Full Time Senior Demand Planner in Federal Territory - Ricebowl

Senior Demand Planner

Shopee

Full Time

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

About the Role


We are looking for a Retail Supply Chain Team Lead to oversee demand planning, inventory health, and supplier performance. You will lead a team of demand planners and work closely with Commercial, Category, Warehouse, Finance, and suppliers to ensure product availability while maintaining healthy inventory levels.


Responsibilities


Team Leadership

  • Lead, coach, and develop a team of demand planners.
  • Manage category/supplier portfolios and ensure consistent planning processes.
  • Drive team performance and capability development.


Demand Planning & Inventory

  • Own stock coverage, in-stock rate, forecast accuracy, and inventory health.
  • Oversee demand forecasts and replenishment plans, considering promotions, seasonality, and new launches.
  • Identify and mitigate stockouts, overstock, and aged/slow-moving inventory.
  • Lead inventory planning for major campaigns and sales events.


Supplier Performance & Compliance

  • Monitor supplier OTIF and maintain supplier performance scorecards.
  • Identify root causes of supplier issues and drive improvement plans.
  • Ensure suppliers comply with inbound requirements such as booking, ASN/PO accuracy, labelling, packaging, and documentation.
  • Partner with Warehouse/Inbound teams to resolve delivery and compliance issues.


Reporting & Stakeholder Management

  • Provide regular reporting on inventory, availability, OTIF, and supplier compliance.
  • Partner with Commercial, Category, Finance, and Warehouse teams to align on inventory targets and operational needs.
  • Drive process improvements and automation opportunities.


Requirement


  • Experience in demand planning, supply planning, inventory management, or retail supply chain.
  • Experience managing or leading a planning team.
  • Strong analytical and stakeholder management skills.
  • Experience with ERP/WMS/planning systems.
  • Proficiency in data analysis and dashboarding is an advantage.
  • E-commerce or omnichannel retail experience is preferred.

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