Toss-Ex Pte Ltd Hiring! Full Time Oracle Fusion CX Sales (Techno-Functional) in Central Region (Singapore), Earn up to SGD 12,000 - Ricebowl

Reporting to the Manager, CRM Enterprise Applications, the Analyst will support, enhance, and deliver Oracle Fusion CX Sales solutions. This role partners with business users, implementation partners, and IT teams to provide functional and technical expertise across implementation projects, system enhancements, integrations, and production support.

Responsibilities

Gather and analyze business requirements and translate them into Oracle Fusion CX Sales solutions.

Configure and support Oracle Fusion CX Sales modules including, Opportunities, Accounts, Territories, Contacts, Forecasting, and Customer Management.

Prepare functional specifications, process documentation, test scripts, and training materials.

Manage project activities across Requirements, Design, Build, Testing, Deployment, and Support phases.

Investigate and resolve application issues, perform root cause analysis, and ensure SLA compliance.

Work closely with business stakeholders, vendors, and technical teams to deliver high-quality solutions.

• Conduct impact assessments for enhancements, Oracle quarterly

updates, and business change requests.

• Provide production support, issue analysis, and root cause

resolution.

Execute SIT, UAT, deployment, and post-go-live support activities.

Qualifications

Bachelor’s degree in computer science, Information Technology, or related discipline.

8+ years of Oracle CRM application implementation and support experience.

Minimum 3 years of Oracle Fusion CX Sales experience.

At least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations.

• Knowledge of Oracle EBS CRM modules is preferred.

Skills

Functional

Oracle Fusion CX Sales

Lead & Opportunity Management

Customer Management

Sales Forecasting

Territory Management

Technical

Oracle Integration Cloud (OIC)

OTBI & BI Publisher

REST/SOAP APIs

FBDI & ADFdi

SQL / PL-SQL

Preferred Skills

Exposure to Oracle Service Module.

Experience in global manufacturing or high-tech environments.

Agile/Scrum project delivery experience.

Strong analytical, communication, and stakeholder management skills.

Competencies

Business Process Analysis

Solution Design & Delivery

System Integration & Data Migration

Production Support & Issue Resolution

Communication & Collaboration