Job Description & Requirements
The Strategy & Transformation Office is responsible for driving UOI’s transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence (“AI”) solutions.
Main Responsibilities
Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture
Plan, setup and execute the AI roadmap and initiatives – ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements
Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines
Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress
Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management
Maintaining internal and external customer satisfaction through the projects and initiatives
Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis
Manage vendors, including SOW development and change requests
Setup programme governance, frameworks and documentation
Contribute to a positive team environment and company culture aligned with our Core Values
Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives
Take on other projects or tasks that may be assigned by Reporting Managers
Requirements
Bachelor's Degree in Computer Science or Information Technology or equivalent
At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager
Strong project management (waterfall/agile), change management (people side of change/projects) and facilitation skills
Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations
Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement
Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc
Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general
Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes
Excellent oral and written communication
Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers
Founded in 1971, United Overseas Insurance Limited (UOI) is a general insurance company, with a wide range of classes across both consumer and commercial insurance. We stand by our values of honourable, enterprising, united and committed, through delivering our clients trusted solutions and being there when they need us most.
UOI is a Member of the UOB Group and is listed on the Singapore Stock Exchange.