Customer Service:
- Greeting and Serving Customers: Welcoming customers, taking orders, and providing recommendations.
- Handling Customer Inquiries: Addressing questions, resolving issues, and ensuring customer satisfaction.
- Operating the Cash Register: Processing payments, handling cash transactions, and providing receipts.
Food and Beverage Preparation:
- Preparing Food: Making sandwiches, salads, and other simple dishes.
- Brewing Coffee and Tea: Operating coffee machines and preparing hot and cold beverages.
- Maintaining Food Quality: Ensuring food is fresh, stored properly, and presented attractively.
Maintaining Cafe Environment:
- Cleaning and Stocking: Clearing tables, washing dishes, cleaning equipment, and restocking supplies.
- Maintaining Cleanliness: Ensuring the cafe is tidy and presentable at all times.
- Organizing Workspaces: Keeping work areas clean and well-stocked.
Teamwork and Collaboration:
- Working with Other Staff: Collaborating with kitchen staff and other team members to ensure smooth service.
- Following Instructions: Carrying out tasks as directed by supervisors.
- Maintaining a Positive Attitude: Contributing to a positive and efficient work environment.
Additional Responsibilities:
- Inventory Management: Assisting with stocktakes and ordering supplies.
- Opening and Closing Procedures: May be involved in opening or closing the cafe.
- Following Health and Safety Regulations: Ensuring food safety and hygiene standards are maintained.
Skills and Qualifications:
- Customer Service Skills: Excellent communication and interpersonal skills.
- Food Preparation Skills: Ability to prepare food and beverages efficiently.
- Cash Handling Skills: Accuracy in handling cash transactions.
- Teamwork and Collaboration: Ability to work well with others.
- Reliability and Punctuality: Dependable and punctual attendance
Job Type: Full-time
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person