MB VEST SDN BHD (CAPRI BY FRASER JOHOR BAHRU) Hiring! Full Time Reservation Officer in Johor, Earn up to MYR 2,800 - Ricebowl

Key Responsibilities

• Handle all room reservations via phone, email, and online booking platforms with accuracy and professionalism.
• Respond promptly to guest inquiries, providing information on availability, rates, and promotions.
• Confirm, amend, or cancel bookings while ensuring all details are correctly updated in the system.
• Coordinate with Front Office, Sales, and Housekeeping teams to ensure smooth guest arrivals and special arrangements.
• Promote room upgrades, special packages, and add-on services to maximize revenue.
• Prepare daily and monthly reservation reports, monitoring occupancy and booking trends.
• Ensure compliance with hotel policies while maintaining data privacy and guest confidentiality.
• Deliver excellent customer service to create a positive first impression for all guests.

What we're looking for

• Diploma/Degree in Hospitality or related field.
• Fresh graduate are most welcome to apply.
• Good communication skills in English & Bahasa Malaysia (Mandarin is an advantage).
• Detail-oriented, customer-focused, and able to multitask in a fast-paced environment

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• How much notice are you required to give your current employer?

Work Location: In person