AGENSI PEKERJAAN NEWMAN (M) SDN BHD Hiring! Full Time Service Crew in Selangor, Earn up to MYR 5,000 - Ricebowl

Responsibilities

Guest Service

• Welcome guests warmly, confirm orders with attention to detail, and guide basic menu choices to keep queues moving.
• Take and process payments accurately on the point-of-sale system, handle cash and digital transactions, and issue correct receipts.
• Respond to guest feedback professionally and escalate service or product issues to the shift lead for quick resolution.

Outlet Operations

• Restock displays, refill service stations and prepare simple items so the outlet stays ready during steady and peak periods.
• Coordinate closely with kitchen staff and shift leads to prioritise orders and maintain steady flow when service is busiest.
• Follow SOPs and hygiene standards for food handling, storage and waste management to meet safety expectations.

Cleanliness & Teamwork

• Keep dining and service areas clean, clear tables promptly and maintain presentation standards for a welcoming outlet.
• Attend team briefings, accept coaching from managers and use feedback to improve speed and accuracy.
• Be punctual and flexible with shifts, including weekends and public holidays, to support the roster and teammates.

Requirements

Qualifications & Experience

• 18 years old and below 40 years old.
• SPM or equivalent qualification.
• Fresh graduates and school leavers are welcome to apply.
• Previous F&B or customer service experience is an added advantage.

Hard Skills & Knowledge

• Basic cash handling and point-of-sale operation, or willingness to learn on the job.
• Knowledge of basic food handling and hygiene practices, with training provided where needed.
• Able to work shifts, weekends and public holidays reliably.
• Comfortable operating in a fast-paced retail or F&B environment and adapting to changing demands.

Soft Skills & Qualities

• Friendly, positive and customer-oriented attitude.
• Good communication skills to interact with guests and teammates.
• Responsible, punctual and eager to learn from coaching and feedback.
• Team-focused, calm under pressure and willing to support colleagues during peak times.

Compensation & Benefits

• Basic salary + Transport Allowance + Attendance Allowance.
• Potential income up to RM5,000/month for hardworking employees.
• Training provided.
• Career growth opportunities.
• Supportive team environment.

If you enjoy meeting people, moving quickly and learning on the job, this is a role worth exploring. Join our F&B front line by working with us at AGENSI PEKERJAAN NEWMAN (M) SDN BHD in Klang Valley, where we connect jobseekers to caring employers and support practical skill development. This is a full-time Service Crew position with training, supportive supervision and earning potential up to RM5,000/month including allowances.

As a Service Crew you are the backbone of the outlet, keeping service flowing, orders accurate and the space welcoming. You will greet guests, take and confirm orders, handle cashier duties, restock displays and maintain outlet cleanliness while following SOPs and hygiene standards. During peak periods you will work closely with kitchen staff and shift leads to keep operations steady and customers satisfied.

You will be assessed on order accuracy, speed of service and customer feedback, and managers provide regular coaching to help you improve. The role requires punctuality, good communication and a positive attitude, and it includes shifts, weekends and public holidays. We welcome fresh graduates and school leavers, and we value candidates who are responsible, eager to learn and team-focused.

Your Growth & Impact

• Gain hands-on F&B skills through structured on-the-job training covering order taking, basic food handling and point-of-sale operations.
• Expand your customer service abilities by handling diverse guest needs and learning cash and electronic payment processes.
• Build a clear career path with regular feedback, practical coaching and opportunities to move into shift lead or supervisory roles.
• Sharpen time management and teamwork while working shifts, weekends and public holidays within a supportive outlet team.
• Strengthen your CV and network with industry contacts to open doors across retail and hospitality roles.