- Outram Central Region (Singapore) Singapore
TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Hiring! Full Time BA cum Scrum Master in Central Region (Singapore), Earn up to SGD 7,000 - Ricebowl
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Job Description
Responsibilities
Key
Responsibilities
1.
Business Analysis & Requirements Leadership (Primary – 80%)
Requirements
Elicitation & Management
Lead requirement gathering sessions with business users, government
officers, and vendors.
Translate business needs into clear functional and non-functional
requirements.
Produce high-quality artifacts (BRD, FRD, user stories, process
flows, data mappings, interface specs).
Ensure requirements traceability from business needs to
implementation and testing.
Manage requirement changes within governance and change control
processes.
Stakeholder
Management
Engage senior and demanding stakeholders confidently and
professionally.
Facilitate requirement workshops and resolve conflicting
priorities.
Act as the bridge between business users, technical teams, system
integrators, and project management.
Ensure business alignment before development starts to reduce
rework and ambiguity.
Solution
& Delivery Alignment
Work closely with architects, developers, and integration teams to
validate feasibility.
Review design proposals to ensure alignment with approved
requirements.
Support SIT/UAT planning, test case validation, and defect
triaging.
Ensure operational readiness and cutover documentation are aligned
with business expectations.
Governance
& Documentation
Ensure compliance with Singapore Government SDLC, audit, and
reporting standards.
Maintain structured documentation repository and requirement
baselines.
Support audit queries, project reporting, and governance
checkpoints.
2. Scrum
Master & Agile Facilitation (Secondary – 20%)
Agile
Execution
Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups,
Reviews, Retrospectives).
Ensure backlog readiness and clarity before sprint commitment.
Promote estimation discipline and sprint predictability.
Impediment
& Delivery Support
Identify delivery blockers and work with stakeholders to resolve
them.
Monitor sprint progress and highlight risks early.
Support integration milestones, SIT/UAT readiness, and release
planning.
Continuous
Improvement
Identify inefficiencies in delivery and recommend practical
improvements.
Promote accountability and structured Agile practices aligned with
governance requirements.
Mandatory
Experience & Skills
Core
Requirements (Strict)
Singapore Citizen
Minimum 5–8 years of overall IT delivery experience
Minimum 3+ years of Business Analyst experience in large-scale IT
systems
Minimum 2 years exposure to Agile / Scrum environments
Strong understanding of both Agile and traditional SDLC (Waterfall
/ Hybrid)
Proven experience handling complex system integrations and
multi-vendor environments
Demonstrated ability to operate under tight timelines and delivery
pressure
Strong analytical, documentation, and stakeholder engagement skills
Must-Have
Experience
Experience in Singapore Government / Public Sector IT projects
Experience in mission-critical or 24/7 systems
Experience working with system integrators and multiple vendors
Hands-on experience with Agile tools (Jira, Confluence, Azure
DevOps, or equivalent)
Experience supporting SIT/UAT and production rollout activities
Work
Environment & Expectations
Able to manage demanding stakeholders and strong personalities
professionally
Comfortable operating within structured governance and audit-heavy
environments
Willing to work overtime (including after-hours or weekends) when
project demands require
Able to adapt quickly to scope changes and shifting priorities
Resilient, structured, and delivery-focused mindset
Certifications
(Strong Advantage)
CBAP, CCBA, or equivalent Business Analysis certifications
Certified ScrumMaster (CSM) or PSM
SAFe or Agile-related certifications are advantageous
TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.
Software Quality Assurance and Software Testing Services.
Responsibilities
1.
Business Analysis & Requirements Leadership (Primary – 80%)
Requirements
Elicitation & Management
Lead requirement gathering sessions with business users, government
officers, and vendors.
Translate business needs into clear functional and non-functional
requirements.
Produce high-quality artifacts (BRD, FRD, user stories, process
flows, data mappings, interface specs).
Ensure requirements traceability from business needs to
implementation and testing.
Manage requirement changes within governance and change control
processes.
Stakeholder
Management
Engage senior and demanding stakeholders confidently and
professionally.
Facilitate requirement workshops and resolve conflicting
priorities.
Act as the bridge between business users, technical teams, system
integrators, and project management.
Ensure business alignment before development starts to reduce
rework and ambiguity.
Solution
& Delivery Alignment
Work closely with architects, developers, and integration teams to
validate feasibility.
Review design proposals to ensure alignment with approved
requirements.
Support SIT/UAT planning, test case validation, and defect
triaging.
Ensure operational readiness and cutover documentation are aligned
with business expectations.
Governance
& Documentation
Ensure compliance with Singapore Government SDLC, audit, and
reporting standards.
Maintain structured documentation repository and requirement
baselines.
Support audit queries, project reporting, and governance
checkpoints.
2. Scrum
Master & Agile Facilitation (Secondary – 20%)
Agile
Execution
Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups,
Reviews, Retrospectives).
Ensure backlog readiness and clarity before sprint commitment.
Promote estimation discipline and sprint predictability.
Impediment
& Delivery Support
Identify delivery blockers and work with stakeholders to resolve
them.
Monitor sprint progress and highlight risks early.
Support integration milestones, SIT/UAT readiness, and release
planning.
Continuous
Improvement
Identify inefficiencies in delivery and recommend practical
improvements.
Promote accountability and structured Agile practices aligned with
governance requirements.
Mandatory
Experience & Skills
Core
Requirements (Strict)
Singapore Citizen
Minimum 5–8 years of overall IT delivery experience
Minimum 3+ years of Business Analyst experience in large-scale IT
systems
Minimum 2 years exposure to Agile / Scrum environments
Strong understanding of both Agile and traditional SDLC (Waterfall
/ Hybrid)
Proven experience handling complex system integrations and
multi-vendor environments
Demonstrated ability to operate under tight timelines and delivery
pressure
Strong analytical, documentation, and stakeholder engagement skills
Must-Have
Experience
Experience in Singapore Government / Public Sector IT projects
Experience in mission-critical or 24/7 systems
Experience working with system integrators and multiple vendors
Hands-on experience with Agile tools (Jira, Confluence, Azure
DevOps, or equivalent)
Experience supporting SIT/UAT and production rollout activities
Work
Environment & Expectations
Able to manage demanding stakeholders and strong personalities
professionally
Comfortable operating within structured governance and audit-heavy
environments
Willing to work overtime (including after-hours or weekends) when
project demands require
Able to adapt quickly to scope changes and shifting priorities
Resilient, structured, and delivery-focused mindset
Certifications
(Strong Advantage)
CBAP, CCBA, or equivalent Business Analysis certifications
Certified ScrumMaster (CSM) or PSM
SAFe or Agile-related certifications are advantageous
TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.
Software Quality Assurance and Software Testing Services.
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