We are looking for a responsible, detail-oriented, and willing-to-learn Customs & Import/Export Assistant to support our daily customs, import, and export operations.
This is an entry-level position, and on-the-job training will be provided. Fresh graduates and candidates with no prior experience are encouraged to apply. This is a good opportunity for individuals who are interested in building a career in customs, logistics, freight forwarding, and import/export operations.
Key Responsibilities
- Assist with daily import and export activities in accordance with Malaysian customs regulations, company policies, and SOPs.
- Monitor customs and shipment activities to ensure all processes are completed accurately and within the required timelines.
- Assist with applications for import permits, export licences, and other required approvals.
- Coordinate with internal departments to collect, verify, and prepare documents required for customs clearance.
- Assist in preparing and checking customs declarations, shipment documents, certificates, and product-related documentation.
- Check shipment details such as product descriptions, quantities, values, and other information for accuracy.
- Liaise with freight forwarders, customs agents, and relevant parties to coordinate shipment clearance.
- Monitor and respond to customs enquiries, documentation requests, and clearance requirements.
- Maintain accurate records of customs declarations, permits, shipment documents, and other import/export documentation.
- Ensure all documents are properly filed and maintained for record-keeping and audit purposes.
- Assist in resolving documentation, customs, and shipment clearance issues.
- Perform other administrative and operational duties related to customs and import/export activities as assigned.
Requirements
- Minimum SPM, Certificate, or Diploma in any relevant field.
- Fresh graduates are welcome to apply.
- No prior experience required — training will be provided.
- Basic computer skills, including Microsoft Word, Excel, and email.
- Able to read and write in English and Bahasa Malaysia.
- Good attention to detail and organizational skills.
- Responsible, hardworking, and willing to learn.
Why Join Us?
- Entry-level position with on-the-job training.
- Gain practical experience in customs, import/export documentation, and logistics operations.
- External training opportunities to support your professional development.
- Stable working environment and structured working hours.
- Friendly and supportive working team.
- Career growth opportunities in customs and logistics operations.
Benefits
- EPF, SOCSO & EIS
- Unlimited clinic/medical claim
- Medical health insurance
- On-the-job training and external training provided
- 14 days annual leave
- 14 days medical leave
- Free parking
- Opportunities for promotion
- Professional development opportunities
- Maternity leave
- Parental leave
Working Hours
Monday – Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 1:00 PM
Working Schedule: 5.5 days per week (Alternate Saturday)
Location
FMX (M) Sdn Bhd
Lot 8, Jalan Sungai Kayu Ara 32/38, Section 32, Berjaya Industrial Park, 40460 Shah Alam, Selangor.
Interested candidates are encouraged to apply. Fresh graduates and candidates looking to start a career in customs and logistics are welcome!
Pay: RM1,800.00 - RM2,300.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person