Bakateam Sdn. Bhd. Hiring! Full Time SERVICE ADVISOR in Federal Territory, Earn up to MYR 6,000 - Ricebowl

Requirements

Candidate must possess at least Certificate / Diploma / Advanced / Higher / Graduate Diploma in Automotive field.

At least 1 to 2 years of working experience in the related field is required for this position.

Good command of written and spoken in English and Bahasa Malaysia.

Excellent customer service, interpersonal, and communication skills.

Strong organizational, decision making, and problem-solving skills.

Able to advise and communicate with customers regarding vehicle situation.

Required Skill(s): Knowledge of dealing with complaints, basic knowledge of commercial automotive techniques and business systems, and basic computer skills.

Ability to work under pressure and tight deadline.

Able to work with minimum supervision, confident, dynamic, and customer-oriented attitude.

Must have a valid driving license and possess own transportation.

Able to work on weekends and during Public Holidays (If required).

Must willing to work in JALAN KLANG LAMA, KL.

Responsibility

• Ensure overall customer satisfaction with aftersales service.
• Ability to effectively communicate with customers regarding services recommended and performed.
• Prepares service estimates, sells routine maintenance / repair services, and conducts follow-ups regarding unsold services and customer inquiries.
• Performs opening and closing responsibilities.
• Schedules appointments, answers phone and collects funds for services performed.
• Conducting final inspection and vehicle handover.
• Ad hoc duties as and when assigned.

Benefits

• Professional development
• Good and friendly working environment
• Attractive salary package
• Career growth opportunities
• Additional Benefits
• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Overtime Pay
• Performance Bonus

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM6,000.00 per month

Benefits:

• Opportunities for promotion

Work Location: In person