Company Overview
Ingeus Pte Ltd, part of the APM Group, operates over 700 offices in 9 countries. Trusted by Workforce Singapore and others, Ingeus has placed 7,000+ Singaporeans into work, delivering results that benefit individuals, families, communities, and the economy.
Job Summary
You will manage the onboarding process for Ingeus clients, coordinate with stakeholders and coaches, provide reception support, handle client communications, maintain data accuracy through system audits, and perform administrative tasks to support management.
Responsibilities
Coordinate the onboarding process by working closely with clients to prepare them for coaching sessions
Facilitate client process administration by collaborating with stakeholders and coaches to ensure smooth operations
Provide reception cover by welcoming clients and visitors professionally
Receive and process registration of interests from potential clients accurately
Perform general administrative tasks to support the Management Team efficiently
Conduct weekly system audits to verify data accuracy and quality, and report discrepancies to management and teams
Collect, review, and ensure compliance of client documents according to company policies
Upload and categorize client documents using the company system to maintain organized records
Liaise with clients over email and phone to address inquiries and provide updates
Support ad-hoc systems reporting to assist team needs
Required competencies and certifications
Diploma or equivalent qualification in any discipline
Proficient in Microsoft Office, especially Excel, to manage data and reporting tasks
Demonstrated strong attention to detail with a methodical approach to completing tasks
Experience with data security processes and policies to protect client information
Ability to work independently and collaboratively within a team environment
Strong written and verbal communication skills to interact effectively with clients and colleagues
Experience in data entry roles to ensure accurate information management
Ability to work under pressure and meet deadlines consistently
INGEUS PTE. LTD.
Ingeus Pte Ltd , a part of Advanced Personnel Management (APM) group, has a global reach of more than 700 offices at 200 locations in 9 countries.
We are a trusted partner of Workforce Singapore (WSG), SG enable, Skills Future Singapore and Yellow Ribbon Project.
For 6 years we have placed more than 7,000 Singaporean's into work with our employment services. As part of the APM Group global human services provider, we proudly contribute to enabling better lives for more than 2 million people each year.
Our services in Singapore are tailored with Singaporeans and PMETs in mind. We aim to provide high-quality services to create a positive change to the Singapore labour market.
Ingeus is all about people. We take pride in delivering services that make a huge difference to people’s lives across globally. We believe that everyone has potential and that, given the right guidance, support and training, every individual can progress and reach greater height of success.
Everything we do is results-driven. The results we produce do not just benefit the clients we work with; the results also benefit their families, their communities, their employers and economy.