TechnoMech.asia Hiring! Full Time Recovery Officer in Selangor - Ricebowl

Company Description TECHNO MECH (M) Sdn Bhd is a privately owned company established in 2012, with over a decade of experience in engineering, construction, operations, and maintenance for leading industrial sectors. The company is widely recognized for maintenance support services specializing in power plants, oil & gas, petrochemical, and utilities, while also serving a broad range of general industries. TECHNO MECH (M) Sdn Bhd supports businesses by providing top talent solutions and customized staffing services to drive client success. The organization focuses on high-quality, safe, and reliable service delivery, offering a professional environment for individuals seeking growth in industrial and staffing-related roles. Applicants can expect to work with clients in complex, fast-paced environments where safety, performance, and operational excellence are core priorities.

Role Description The Recovery Officer role is a contract, on-site position based in Puchong. The Recovery Officer will be responsible for managing debt collection activities, including contacting customers, negotiating repayment arrangements, and monitoring outstanding accounts to ensure timely recovery. The role includes analyzing customer account status, preparing recovery reports, and escalating complex cases according to company procedures. The Recovery Officer will collaborate with finance and customer service teams to resolve payment issues, maintain accurate records, and ensure compliance with internal policies and relevant regulations. Daily tasks also involve maintaining professional communication, providing courteous support to customers, and contributing to continuous improvement of recovery processes.

Qualifications

• Candidates should possess strong interpersonal skills and customer service capabilities.
• Candidates should possess experience in debt collection and recovery activities.
• Candidates should possess analytical skills and basic understanding of finance.
• Candidates should possess effective communication skills and the ability to handle difficult conversations professionally.
• Candidates should possess good time management, organization skills, and attention to detail.
• Previous experience in a recovery, credit control, or collections role is an advantage.
• Ability to work on-site in Puchong and Kelana Jaya and collaborate with cross-functional teams.