Omya Hiring! Full Time Fulfillment Specialist in Federal Territory - Ricebowl

KEY ACCOUNTABILITIES

Execute day-to-day fulfillment operations

• Execute operational fulfillment activities across inventory, inbound, outbound, and returns processes in line with defined work instructions and service requirement
• Process and coordinate daily warehouse-related tasks to ensure stock availability, order fulfillment readiness, and timely material movements
• Ensure accurate and timely completion of relevant SAP transactions, confirmations, and updates related to goods movements and inventory handling
• Maintain accurate inventory records through routine stock monitoring, reconciliation support, and timely correction of discrepancies
• Support stock transfers, replenishment postings, inventory adjustments, and handling unit or bin corrections in line with defined controls
• Run MRP and generate replenishment proposals
• Execute POs, monitor and follow-up with principals (incl. timely payment to principals)
• Coordinate and execute goods receipt activities for inbound deliveries, ensuring documents, quantities, and material information are complete and accurate
• Process or support goods receipt postings in SAP and ensure inventory is updated correctly
• Coordinate with warehouse or 3PL partners to confirm unloading, storage, labeling, binning, and issue resolution for inbound discrepancies
• Support order fulfillment execution by coordinating picking, delivery preparation, goods issue processing, and shipment readiness with warehouse and transport teams
• Update or verify outbound status changes, including post goods issue confirmation and delivery completion in relevant systems
• Verification of invoices and approval of costs for logistics services
• Ensure adherence to fulfilment-related Omya standards and legal compliance requirements

Stakeholder management and communication

• Collaborate closely with Team Lead Fulfillment and peers within Logistics to ensure smooth operational execution
• Coordinate daily with other service lines and functions on operational matters
• Provide timely status updates on stock issues, inbound and outbound execution, return handling, and service risks
• Escalate non-routine, high-risk, or cross-functional issues in a timely manner

Continuous improvement and digitalization

• Identify recurring operational issues, inefficiencies, and process gaps from fulfillment work improvements
• Support the deployment and continuous improvement of fulfillment-related systems and tools in alignment with logistics process experts
• Ensure adoption of global fulfillment standards, best practices, and digital solutions within the regional organization

JOB REQUIREMENT

Education

• University degree in Logistics / Supply Chain Management / Business Administration / Industrial Engineering or related field or equivalent working experience

Experience

• Minium 1-2 years of relevant working experience in a related position
• Experience in fulfillment, warehouse operations, logistics execution
• Hands-on experience in warehouse operations, including receipts, picking, and returns handling
• Experience in inventory accuracy management, cycle counting, scrap and obsolescence handling, and stock reconciliation
• Experience coordinating with warehouse operators, 3PLs, or service providers

Knowledge and skills

• Good knowledge of fulfillment and warehouse execution processes
• Understanding of inventory management, goods receipt, picking, post goods issue, and returns handling
• Working knowledge of SAP and related logistics or inventory tools
• Evidence-based approach to problem-solving, with quantitative and qualitative analysis skills
• Good know-how in SAP (MM), fulfilment-related systems and MS Office

Other requirements

• Proficient command of both oral and written English and additional local language(s) is an asset

Reporting Line(s)

Solid line(s) to: Team Lead Fulfillment RAP South