Legend Business Solutions Hiring! Full Time ADMIN CUM CUSTOMER SERVICE ASSISTANT in Selangor, Earn up to MYR 3,000 - Ricebowl

Legend Business Solutions Sdn Bhd

Established in 1995, LBS has become a prominent name in the photocopier industry, supplying both brand new and remanufactured copier machines in Malaysia. Our success and resilience through economic challenges reflect the strength of our organizational foundation, management, and skilled technical and marketing teams. In 1998, LBS became a dealer for Canon copiers, followed by Toshiba in 2000, further solidifying our position in the industry. With extensive experience gained from these dealerships, LBS has established a strong corporate identity and a reputation for reliability and excellence in photocopying solutions.

We are currently seeking an Admin Cum Customer Service Assistant to support our daily administrative and customer service operations, while contributing to the development of new business opportunities and the expansion and maintenance of client relationships.

If you are a motivated, responsible and customer-oriented individual looking to develop your career in the office automation and printing solutions industry, we welcome you to join our team.

Job Responsibilities:-

• Manage and attend to incoming calls, customer enquiries and general correspondence in a professional and timely manner. Perform general administrative duties, including filing, documentation and maintaining proper records.
• Build and maintain strong, positive relationships with customers through effective and professional communication.
• Provide accurate, relevant and complete information to customers using the appropriate systems and resources.
• Handle customer complaints and enquiries by providing appropriate solutions and alternatives within the required timeframe, and follow up to ensure satisfactory resolution.
• Prepare monthly parts and machine stock reports and maintain accurate inventory records.
• Generate Sales Orders, Delivery Orders and Invoices based on customer orders and ensure all relevant documentation is properly processed.
• Prepare monthly and month-end reports as required.
• Coordinate with relevant departments to ensure smooth processing of customer orders and service-related matters.
• Perform other administrative and operational duties as assigned by Management from time to time.

Job Requirements:-

• Candidate must possess at least SPM, Secondary School qualification, Diploma, or equivalent in any field.
• At least 1 year of working experience in customer service, administration, or a related field is preferred.
• Proficiency in Bahasa Malaysia, English and Mandarin is required.
• Familiarity with SQL Accounting/Payroll system will be an advantage.
• Good working knowledge of Microsoft Office, including Word and Excel.
• Good communication and interpersonal skills, with a positive and customer-oriented attitude.
• Able to work independently as well as in a team.
• Possess own transport and be willing to travel when required.
• Able to start work immediately will be an advantage.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person