Solutions Consultant — Inventory / POS
Penang / Selangor
MYR 4,500 – 8,500
Are you a Solutions Consultant who understands how retail systems actually work?
We're looking for a Solutions Consultant to bridge the gap between customers, business processes, integrations and Engineering at Xilnex.
This role is ideal for someone with experience in POS / inventory / ERP implementation who enjoys understanding customer requirements, designing solutions, managing integrations and turning business needs into clear system requirements.
What you'll do
- Lead customer discovery sessions and translate business requirements into practical system solutions.
- Scope and manage POS, inventory, sales and system integration projects from requirements through delivery.
- Prepare SOWs, functional specifications, solution proposals and change requests.
- Advise customers and partners on integration approaches such as REST API, webhooks, file/CSV and database connectors.
- Work with Engineering and Product to validate technical feasibility, resolve issues and drive deliverables to completion.
- Support presales demos and solution presentations, acting as the bridge between Sales, customers and technical teams.
- Research and support regional tax, e-invoicing and compliance requirements across Southeast Asian markets.
You should understand
Inventory
- GRN / Goods Receipt
- PRN / Purchase Return
- Stock Transfer
- Stock Adjustment
- Stock Take / Stock Count
Sales & Finance
- Sales process lifecycle
- Accounts Receivable (AR)
- Basic accounting principles
What we're looking for
Must-have
- 2+ years in Inventory/POS solutions consulting, system implementation or a similar role.
- Working knowledge of system integration, including API and file-based integration.
- Comfortable leading technical discussions with customers, partners and stakeholders.
- Good understanding of inventory, sales and AR processes.
- Experience managing change requests or project deliverables end-to-end.
- Strong written and spoken English and Bahasa Malaysia.
Good to have
- Experience in SaaS, POS, ERP or retail technology.
- Experience preparing SOWs or functional specifications.
- Knowledge of tax / e-invoicing frameworks.
- Basic knowledge of IT, hardware, networking and programming logic.
- Familiarity with project management tools such as Jira or Asana.
- Mandarin is an advantage.
Why Xilnex?
You'll work on real-world retail technology projects across Malaysia, Singapore, Indonesia, Thailand, Vietnam and the Philippines, collaborating with customers, partners, Sales, Product and Engineering.
If you enjoy solving business problems, understanding systems and making different platforms work together, we'd love to hear from you.
Apply now and join the Xilnex Solutions team.