Mphasis Hiring! Full Time Client Migration Specialist (CMO) in - Ricebowl

Client Migration Specialist (CMO)

Job Summary

We are seeking a Client Migration Specialist to support customer migration and onboarding activities for a leading global financial institution. The role involves coordinating client migrations, managing stakeholder communication, validating documentation, and ensuring a seamless transition to new banking platforms and services.

Key Responsibilities

• Coordinate end-to-end client migration activities.


• Serve as the primary point of contact for clients throughout the migration process.


• Partner with internal teams to ensure timely completion of migration milestones.


• Validate client documentation, account information, and onboarding requirements.


• Track migration progress and provide regular status updates.


• Resolve client queries and escalate issues when required.


• Ensure compliance with banking policies and regulatory requirements.


• Support post-migration activities to ensure successful client adoption.

Required Qualifications

• 2–5 years of experience in Banking, Financial Services, or Client Operations.


• Strong communication and customer-facing skills.


• Experience in client onboarding, account servicing, or banking operations.


• Excellent organizational and problem-solving abilities.


• Proficiency in Microsoft Office (Excel, Word, Outlook).


• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience with banking migration or transformation projects.


• Knowledge of commercial banking, treasury services, or payment operations.


• Experience working with cross-functional teams and project coordination.

Location

Onsite – Singapore

Employment Type

Fixed Term Contract

Contract end date – Dec 31, 2026