Ice Faction Pte Ltd Hiring! Full Time Club Manager in Southeast (Singapore), Earn up to SGD 3,200 - Ricebowl

Key ResponsibilitiesOperations & Standards

• Day-to-Day Execution: Lead all day-to-day operations including opening/closing procedures, staff rostering, inventory management, facility maintenance, and compliance.
• Checklist Discipline: Enforce 100% checklist completion across all recovery zones, café service, and daily operational routines.
• KPI Management: Continuously monitor core metrics (member visits, NPS, revenue targets, incident logs) and course-correct quickly when performance dips.
• Safety & Compliance: Ensure health and safety, proper financial handling, and regulatory compliance standards are rigorously met at all times.

People, Culture & Performance

• Team Building: Recruit, onboard, coach, and retain a high-performing team aligned with Ice Faction values.
• Accountability & Alignment: Run engaging weekly team huddles to align priorities and drive clear accountability.
• Culture & Recognition: Celebrate high performance, address underperformance early and directly, and build a positive, high-energy environment.

Member Experience

• Floor Presence: Maintain a visible, accessible presence on the floor as the positive face of the club.
• Immediate Resolution: Take ownership of member feedback and resolve issues on the spot with zero handoffs or delays.
• Community Engagement: Cultivate a deep sense of community through hosted activations, special events, and personal touches.
• Retention: Protect and grow member retention by delivering consistent service excellence every single day.

Commercial & Growth

• Strategic Brand Partnerships: Identify and secure co-marketing, cross-promotional, and sponsorship opportunities with local fitness studios, high-end lifestyle brands, running clubs, and wellness businesses to drive qualified foot traffic.
• Corporate & B2B Sales: Proactively pitch and secure corporate wellness packages, corporate memberships.
• Community & Influencer BD: Build relationships with local athletic figures, wellness influencers, and community leaders to position Ice Faction as the premier recovery hub in the area.
• Local Activation Outreach: Partner with nearby race organizers, sports teams, and event hosts to bring Ice Faction pop-ups, recovery lounges, or exclusive member perks to high-profile local events.

What Success Looks Like

• Members: Feel part of a thriving, energetic community and consistently return.
• Team: Highly motivated, continuously coached, and operating smoothly to established standards.
• Operations: Flawless audit reports, zero recurring facilities issues, and tight compliance execution.
• Commercial: The club consistently meets target revenue, protects profit margins, and manages cost drivers effectively.

Key Skills & Attributes

• Proven Leadership: Demonstrated experience managing and coaching teams in boutique fitness, hospitality, or membership clubs.
• Operational Discipline: Highly organized with a strong bias for action and attention to process details.
• Commercial Acumen: Intellectually sharp with financial numbers; understands P&Ls and the exact levers required to move revenue and control costs.
• Vibe Setter: Brings an uplifting, authentic energy to the floor that sets the tone for both members and team members.
• Resilience & Integrity: Holds high personal integrity, remains calm under operational pressure, and takes direct accountability for outcomes.

Pay: $3,000.00 - $3,200.00 per month

Benefits:

• Flexible schedule

Work Location: In person