Role Overview
R Systems is seeking a highly motivated Client Partner to drive growth across our Digital Product Engineering business in Singapore and ASEAN. This role combines strategic business development with account management, requiring an individual who can establish new client relationships while also growing and deepening existing partnerships.
The successful candidate will be responsible for identifying new opportunities, developing executive-level relationships, expanding account portfolios, and helping clients leverage technology to achieve their business objectives. This individual will act as a trusted advisor, bringing together industry knowledge, business acumen, and technology expertise to deliver meaningful business outcomes.
Key Responsibilities
New Business Development (Hunting)
Identify, qualify, and acquire new enterprise accounts across target industries.
Develop and execute territory and go-to-market plans to build a strong qualified pipeline.
Engage senior business and technology leaders to understand strategic priorities and transformation initiatives.
Lead client acquisition efforts from initial engagement through deal closure.
Leverage industry networks, partnerships, events, and referrals to generate new opportunities.
Collaborate with alliance partners including Microsoft, AWS, Databricks, and other ecosystem partners to drive joint pursuits.
Strategic Account Management (Farming)
Manage and grow a portfolio of strategic accounts.
Develop account growth plans aligned with customer business goals and technology roadmaps.
Strengthen executive-level relationships with CIOs, CTOs, Chief Digital Officers, Product Leaders, and business stakeholders.
Drive wallet share expansion through cross-selling and upselling opportunities.
Identify opportunities across multiple business units, geographies, and service lines.
Conduct regular executive business reviews and account planning sessions.
Consultative Client Engagement
Understand customers' business challenges, competitive pressures, and transformation priorities.
Position R Systems as a strategic partner rather than a service provider.
Help clients define digital transformation roadmaps and business cases.
Facilitate discussions around innovation, modernization, customer experience, operational efficiency, and business growth.
Solution Portfolio Alignment
Guide clients in leveraging R Systems' capabilities across:
Digital Product Engineering
Outsourced Product Development
Product Modernization & Transformation
AI & Generative AI Solutions
Cloud Engineering & Modernization
Data & Analytics
DevOps & Platform Engineering
Quality Engineering & Test Automation
Managed Services and Product Sustenance
Customer Success & Governance
Work closely with delivery and solution teams to ensure successful execution and value realization.
Proactively manage customer satisfaction and relationship health.
Address escalations and ensure effective governance across engagements.
Drive long-term customer retention and client advocacy.
Success Metrics
The successful candidate will be measured on:
Growth Metrics
New Logo Acquisition
Annual Revenue Achievement
Qualified Pipeline Creation
Strategic Deal Closures
Account Management Metrics
Revenue Growth within Existing Accounts
Wallet Share Expansion
Customer Retention and Renewals
Customer Satisfaction
Relationship Metrics
Executive Stakeholder Coverage
Client Referenceability
Strategic Partnership Development
Required Experience
10-15+ years of experience in technology services sales, account management, consulting, or client partnership roles.
Proven track record in both hunting new business and growing strategic accounts.
Experience selling Digital Engineering, Application Development, Cloud, Data & AI, or Technology Consulting services.
Strong network within Singapore's enterprise ecosystem.
Experience engaging C-level executives and influencing complex buying decisions.
Demonstrated success managing multi-million-dollar accounts and opportunities.
Preferred Industry Experience
Financial Services & Insurance
Healthcare & Life Sciences
Telecommunications
Manufacturing
Logistics & Supply Chain
Technology & Software Product Companies
Key Competencies
Client Leadership
Executive Relationship Management
Trusted Advisor Engagement
Strategic Account Planning
Customer Success Orientation
Business Development
New Logo Acquisition
Opportunity Identification
Consultative Selling
Value-Based Selling
Commercial Negotiation
Technology Understanding
Digital Product Engineering
AI and Generative AI
Cloud Platforms
Data & Analytics
Application Modernization
DevOps & Automation
Ideal Candidate Profile
You are comfortable opening doors into new accounts while also nurturing and expanding strategic client relationships. You bring a consultative mindset, can engage confidently with C-suite stakeholders, and are passionate about helping clients solve business problems through technology. Success for you is measured not only by revenue growth, but by becoming a trusted partner who creates long-term value for customers.
R Systems, founded in 1993, is a specialized IT Services & Solutions and IT-enabled Services provider catering to a wide range of global customers. We are endowed with some of the industry’s highest quality certifications and standards, including CMMI Level 5, PCMM Level 5, ISO 27001:2013 and ISO 9001:2008. Our IT services and solutions span five major verticals which include Telecom & Digital Media, Banking & Finance, HealthCare, Manufacturing & Logistics, and Government Services.
Ever since our inception, we have grown in size and capability and currently operate from 11 development and service centers spread across Asia Pacific, Europe, and North America. We serve customers worldwide using our global delivery model and 2050+ expert resources. We have won countless accolades from global customers for our benchmarked delivery track record, quality standards, and adaptability to technological challenges.
Our strength lies in our quality procedures, delivery and operational excellence, customer-centric approach, intellectual capital, and culture of innovation. With a rich legacy spread over two decades, we generate Value that helps organizations transcend to higher levels of efficiency and growth. Quite like the Oyster Delivering the Pearl!