Job Responsibilities:
1. Marketing and Content Oversight
Review and approve the marketing vendor’s proposed themes and ideas for monthly social media posting cycles
Vet completed marketing materials (copy, imagery, videos) to ensure alignment with brand values
Coordinate with vendor and staff on filming days, including product preparation and filming requirements
Provide input on advertising themes, packaging, areas of focus, cost‑saving opportunities, and strategies to improve brand awareness.
Note: The vendor manages most operational and content production work. Existing photo/video content supports posting until December, with some additional filming required in the coming months.
2. Customer Enquiries
Respond to customer enquiries via Instagram, WhatsApp, and the company’s CRM messaging system
Escalate enquiries to relevant staff when necessary
3. Website and Product Content
Coordinate product photography shoots with the photographer when required
Upload product photographs and information to the company’s website catalogue
4. Operations
Handle ad hoc operational requests, such as monitoring packaging and operational supplies, and arranging replenishment when needed
5. Compliance
Conduct Ministry of Law screening and due‑diligence checks
Prepare and submit cash transaction reports to the Singapore Police Force where required
6. Ad-hoc
Tasks as and when assigned by Managing Director
Job Requirements:
Minimum Diploma in Business or equivalent with 2 years of working experience
Strong attention to detail and ability to ensure brand consistency
Excellent communication skills for vendor coordination and customer engagement
Familiarity with social media platforms (Instagram, Facebook, TikTok) and ability to oversee posting schedules
Experience in reviewing digital content (copy, graphics, video) for brand alignment
Basic knowledge of social media analytics and ability to provide input on improving reach and engagement
Familiarity with CRM systems and website content management
Ability to manage multiple tasks and deadlines
Knowledge of compliance requirements under Singapore’s Ministry of Law is an advantage
Possession of Class 3 Driving License is advantageous
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
Vault Personnel Pte. Ltd.
UEN202026390C | EA License No. 20C0275 | R23115268 Tan Li Yen
HR Consultancy Firm specialises in outsourced HR function, Seamless Payroll Solutions, Executive Search, Foreign Worker Supply, Work Pass Management