What will you deliver?
- Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.
- Develop and deliver Key Account Management Plans to improve short-term and long - term EBIT and working capital.
- Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.
- Be accountable for the smooth daily operations and updated sel ling prices associated with your customers.
- Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts.
- Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
- Identify and secure new opportunities within your customer accounts.
- Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Vallen brand to the highest level.
- Ensure compliance with Vallen’s sales policies and procedures.
- Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.
Requirements
- Bachelor’s degree in Business Administration, Supply Chain Management or related discipline
- Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers
- Ability to think strategically and communicate effectively with all levels of management
- Ability to manage ambiguity and apply problem-solving skills
- Ability to influence across teams, creating effective internal business partnerships
- Ability to effectively manage multiple projects and work effectively under deadlines
- Understanding of financial concepts such as EBIT and working capital
Vallen is a leading provider of Integrated Supply Chain Solutions and MRO Industrial Distribution across Asia. Vallen offers an extensive range of industrial MRO product offerings, latest automation systems, and digital business tools to meet industry demands. Vallen is a place to build a career a collaborative environment where relationships are genuine. We are a proactive company driven by customer success with its eyes on the future. Vallen is defined by our people. The teamwork, the shared focus on goals, the striving for excellence all come from within. At Vallen, you’re part of the family. We strive to include diversity, equity, and inclusion practices at the center of our daily work, and are committed to using these practices in our business and our communities.