Company Overview
Telistar is a One-Stop End-to-End Service Solutions Provider specializing in tailored solutions that enhance profitability, productivity, efficiency, and control for service-centric organizations. We adapt to client needs with over 50 years of combined industry experience.
Job Summary
You will install, configure, and troubleshoot operating systems, applications, peripherals, and mobile devices to ensure smooth desktop operations and support. You will also manage IT equipment procurement, asset updates, and coordinate delivery and installation of PCs and printers.
Responsibilities
Install and configure operating systems and in-house applications to meet user requirements
Set up and configure accessories, peripherals, and mobile devices for end users
Troubleshoot and resolve desktop incidents to minimize downtime and maintain productivity
Diagnose and fix printer issues at users’ desktops to ensure continuous printing capability
Perform OS and antivirus patching on workstations that cannot be updated via server push-downs
Provide technical information and knowledge support to users and team members
Procure IT desktop and laptop equipment and maintain accurate asset records
Manage delivery, relocation, and installation of PCs and printers across locations
Preferred competencies and qualifications
NITEC or Higher NITEC in Information Technology or equivalent
Knowledge of MS Office tools installation, troubleshooting, and printer support
Basic understanding of Active Directory and SCCM
Experience supporting diverse technologies and IT services in the field
Strong troubleshooting skills on Windows operating systems
Excellent customer service and interpersonal skills
Other Information
Working hours: 8am to 6pm, Monday to Friday
Fresh ITE grads are strongly encourage to apply!
Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organizations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.