- North Bridge Road Downtown Core Central Region (Singapore) Singapore
ZOUK CLARKE QUAY PTE. LTD. Hiring! Full Time VIP Executive (FT - PT) in Central Region (Singapore), Earn up to SGD 4,000 - Ricebowl
VIP Executive (FT - PT)
ZOUK CLARKE QUAY PTE. LTD.
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Job Description
Responsibilities
About the role
The VIP Executive is responsible for assisting the VIP Manager with the overall operational performance of the VIP team. This includes working closely with operations, marketing and all other channels to effectively deliver a market differentiated high energy atmosphere of fun and exceptional guest experience to all guests, with a specific focus on VVIP & VIP guests.
Key responsibilities
Assist with aspects of VIP relations, including public relations, reservations, scheduling, staffing and other administrative tasks
Help create a professional, upscale, welcoming environment for guests from all walks of life
Establish relationships with guests and make each one feel valued
Manage payments and beginning/end time for VIP guests
Arrange transportation for groups and VIP guests, book parties and events
Expand nightly events through personal communication and marketing efforts
Build, nurture and grow sustainable relationships with the key client base
Assist with the recruitment, training and service delivery of hostesses, promoter girls and bottle service crew
Building and managing a core VIP managing team, with particular focus on delivering Zouk's differentiated value proposition to the privileged guests
Promote special club events to customers
About you
Well-groomed and professional disposition
Service orientated, friendly and good interpersonal skills
Good command of written and spoken English
Able to communicate with all levels
Good leadership, performance management and coaching skills
At least 1 to 3 years of relevant experience in a similar industry
Zouk Group is a global lifestyle company with establishments across the nightlife, entertainment, and dining sectors. Its namesake, Zouk, is a 31-year-old nightlife brand known for pushing the boundaries of dance music and propelling Singapore on the global map. Ranked Asia’s best club on DJ Mag’s annual Top 100 Clubs list since 2017 and top globally since 2010, Zouk is Singapore’s foremost clubbing institution, delivering the freshest in dance music across genres, state-of-the-art sound and lighting systems, a constant roster of stellar international, regional and local residents, and top-notch service and hospitality.
Zouk has since evolved into an all-encompassing global lifestyle brand that has expanded into the food & beverage sector with new brands like social gaming bar RedTail, vibe dining restaurant Ichizuke, and more concepts in the pipeline. Aside from club offerings, Zouk Group also owns ZoukOut, Asia’s premier dawn-to-dusk music festival featuring world-class DJs, attracting a cosmopolitan mix of locals and tourists within and beyond Asia to the beachfront of Singapore.
Zouk Group now oversees all club and lifestyle entities in Singapore, Genting Highlands in Malaysia, on board Genting-owned cruise ships, and the ambitious and immersive entertainment and lifestyle concept — Zouk Las Vegas. The company also owns the franchise to Five Guys in Singapore and Malaysia.
The VIP Executive is responsible for assisting the VIP Manager with the overall operational performance of the VIP team. This includes working closely with operations, marketing and all other channels to effectively deliver a market differentiated high energy atmosphere of fun and exceptional guest experience to all guests, with a specific focus on VVIP & VIP guests.
Key responsibilities
Assist with aspects of VIP relations, including public relations, reservations, scheduling, staffing and other administrative tasks
Help create a professional, upscale, welcoming environment for guests from all walks of life
Establish relationships with guests and make each one feel valued
Manage payments and beginning/end time for VIP guests
Arrange transportation for groups and VIP guests, book parties and events
Expand nightly events through personal communication and marketing efforts
Build, nurture and grow sustainable relationships with the key client base
Assist with the recruitment, training and service delivery of hostesses, promoter girls and bottle service crew
Building and managing a core VIP managing team, with particular focus on delivering Zouk's differentiated value proposition to the privileged guests
Promote special club events to customers
About you
Well-groomed and professional disposition
Service orientated, friendly and good interpersonal skills
Good command of written and spoken English
Able to communicate with all levels
Good leadership, performance management and coaching skills
At least 1 to 3 years of relevant experience in a similar industry
Zouk Group is a global lifestyle company with establishments across the nightlife, entertainment, and dining sectors. Its namesake, Zouk, is a 31-year-old nightlife brand known for pushing the boundaries of dance music and propelling Singapore on the global map. Ranked Asia’s best club on DJ Mag’s annual Top 100 Clubs list since 2017 and top globally since 2010, Zouk is Singapore’s foremost clubbing institution, delivering the freshest in dance music across genres, state-of-the-art sound and lighting systems, a constant roster of stellar international, regional and local residents, and top-notch service and hospitality.
Zouk has since evolved into an all-encompassing global lifestyle brand that has expanded into the food & beverage sector with new brands like social gaming bar RedTail, vibe dining restaurant Ichizuke, and more concepts in the pipeline. Aside from club offerings, Zouk Group also owns ZoukOut, Asia’s premier dawn-to-dusk music festival featuring world-class DJs, attracting a cosmopolitan mix of locals and tourists within and beyond Asia to the beachfront of Singapore.
Zouk Group now oversees all club and lifestyle entities in Singapore, Genting Highlands in Malaysia, on board Genting-owned cruise ships, and the ambitious and immersive entertainment and lifestyle concept — Zouk Las Vegas. The company also owns the franchise to Five Guys in Singapore and Malaysia.
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