We are looking for an Inside Sales Manager to serve as the key commercial and operational bridge between global customers and internal teams, driving timely issue resolution and supporting sustainable sales growth.
Key Responsibilities
Serve as primary contact for assigned customers, coordinating with Sales Managers on account priorities and activities
Act as the communication link between customers, sales teams, and manufacturing plants across engineering, quality, supply chain, and logistics
Coordinate sample requests and new project support, tracking timelines from submission through customer receipt
Manage technical inquiries relating to connectors, cable assemblies, drawings, and specifications, working with engineering teams for accurate responses
Support quotation preparation, pricing coordination, and commercial follow-up with internal teams
Maintain accurate customer, quotation, and order data within CRM and ERP systems
Take ownership of urgent customer escalations, coordinating internal actions through to resolution
Provide operational support to the Sales Director, including reporting, forecasting, and meeting preparation
Requirements
Bachelor's degree or Diploma in Business Administration, Engineering, Supply Chain, International Business, or related field, or equivalent relevant experience
3–10+ years' experience in inside sales, customer service, sales operations, order management, or commercial support within a B2B manufacturing environment
Hands-on experience with ERP and CRM systems, plus strong proficiency in Excel, PowerPoint, and Outlook
Strong customer-service mindset with the ability to manage urgent requests and escalations professionally
Experience supporting direct customers across multiple countries
Background in electronic components, connectors, cable assemblies, electromechanical components, or related electronics manufacturing industry
If interested, please submit your application to ************* with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838
JDA WMS is a global leader in the world of recruitment and matching systems. Leveraging cutting-edge technologies, we bridge the gap between candidates' aspirations and organizations' needs. Our unparalleled expertise lies in delivering bespoke solutions, ensuring impeccable candidate job alignment.
With a strong emphasis on diversity, quality, and innovation, JDA WMS stands at the forefront of transforming recruitment landscapes worldwide, making every match count.
Website: *************
Phone: +************* 6568
If interested, please submit your application to ************* with your expected salary and resume.