TG Human Resource Services Sdn. Bhd. Hiring! Full Time Sales Operations | Puchong in Selangor, Earn up to MYR 5,500 - Ricebowl

Company Overview

Our client are a well-established engineering and manufacturing company specializing in the design, fabrication, and supply of industrial equipment and engineered solutions for a diverse range of industries. With a strong commitment to quality, innovation, and customer satisfaction, we serve both local and international customers through reliable products, technical expertise, and responsive support.

Job Overview

We are looking for a proactive and organized Sales & Marketing Coordinator to support our Sales & Marketing team. This role is responsible for coordinating sales administration, customer orders, ERP updates, export documentation, and marketing activities such as exhibitions and trade shows.

You will work closely with customers, Sales Engineers, Production, Logistics, Finance, and external vendors to ensure smooth order processing and excellent customer service.

Key Responsibilities

• Sales & Customer Support
• Prepare quotations and process Sales Orders.
• Coordinate customer orders from enquiry to delivery.
• Follow up on quotations, order confirmations, and deliveries.
• Act as the main contact for customer order-related enquiries.
• Maintain accurate sales records and documentation.

ERP & Administration

• Create and maintain customer records in the ERP system.
• Update sales quotations, orders, delivery orders, and customer information.
• Ensure all data entered is accurate and up to date.

Export & Logistics Coordination

• Coordinate shipments with the Logistics team.
• Assist with export documents such as Commercial Invoices, Packing Lists, and Certificates of Origin.
• Ensure customer documentation requirements are completed before shipment.

Marketing & Exhibition Support

• Coordinate participation in exhibitions, trade shows, and marketing events.
• Liaise with event organizers, booth contractors, and vendors.
• Prepare and coordinate marketing materials such as brochures, catalogues, banners, and promotional items.
• Support event planning, setup, and execution.

Cross-Department Coordination

• Work closely with Sales, Engineering, Production, Procurement, Logistics, Finance, and Quality teams.
• Ensure smooth communication and timely execution of customer orders.
• Support process improvement and digitalization initiatives.

Requirements

Education

• Bachelor's Degree in Business Administration, Marketing, Management, Commerce, International Business, or related field.

Experience

• 2 to 5 years of experience in Sales Coordination, Sales Support, Customer Service, Sales Operations, or related functions.
• Experience in manufacturing, engineering, industrial products, or B2B environments is an advantage.
• Experience using ERP systems is preferred.

Skills & Competencies

• Sales administration and order processing.
• Customer service and relationship management.
• Strong communication and coordination skills.
• Good organization and time management.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Familiarity with ERP systems and Microsoft Teams.
• Detail-oriented, proactive, and able to multitask.

What We're Looking For

• Customer-focused and service-oriented.
• Strong sense of ownership and accountability.
• Able to work independently and as part of a team.
• Comfortable working in a fast-paced environment.
• Excellent coordination and problem-solving skills.

Pay: RM3,500.00 - RM5,500.00 per month

Benefits:

• Additional leave
• Professional development

Application Question(s):

• What is your expected Salary?
• How long is your notice period?

Experience:

• ERP systems: 2 years (Preferred)
• Sales Coordinator: 1 year (Preferred)

Work Location: In person