- Persiaran Melati Kuarza Kuala Lumpur Federal Territory Malaysia
Tudungruffle Hiring! Full Time Boutique Assistant in Federal Territory, Earn up to MYR 2,100 - Ricebowl
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Job Description
Requirements
- Minimum SPM / Diploma or equivalent.
- Previous experience in retail, fashion, sales, or customer service is an advantage.
- Fresh graduates and candidates with a strong interest in fashion and retail are encouraged to apply.
- Passionate about fashion, styling, and providing excellent customer service.
- Strong communication and interpersonal skills, with the ability to engage customers confidently.
- Friendly, approachable, and customer-oriented personality.
- Comfortable approaching customers and actively promoting products.
- Good selling and negotiation skills with a strong focus on achieving sales targets.
- Able to provide suitable product recommendations based on customers’ needs and preferences.
- Able to work effectively as part of a team and support overall outlet sales performance.
- Responsible, punctual, disciplined, and able to work independently when required.
- Willing to learn about products, collections, promotions, and retail procedures.
- Comfortable using POS systems and basic retail technology.
- Able to handle cash and payment transactions accurately.
- Willing to perform stock handling, replenishment, housekeeping, and other retail operational duties.
- Willing to work on weekends, public holidays, and according to the outlet’s shift schedule.
- Well-groomed and presentable in accordance with the company’s dress and appearance standards.
- Able to work in a fast-paced retail environment and handle multiple tasks efficiently.
- Candidates who are target-driven and motivated by sales performance are highly encouraged to apply.
Responsibilities
- Welcome and greet customers warmly, creating a positive and pleasant shopping experience.
- Assist customers in finding suitable products based on their preferences, needs, and occasions.
- Provide knowledgeable product recommendations and explain product features, materials, benefits, and care instructions.
- Introduce customers to new arrivals, collections, promotions, and relevant products to encourage purchases.
- Actively engage with customers and provide personalised styling and product recommendations where appropriate.
- Achieve individual and outlet sales targets through effective selling and customer service techniques.
- Inform customers about ongoing promotions, campaigns, discounts, and membership benefits.
- Maintain up-to-date knowledge of the brand, products, collections, pricing, promotions, and stock availability.
- Handle customer enquiries, feedback, returns, exchanges, and refunds professionally in accordance with company policies.
- Process sales transactions accurately through the Point-of-Sale (POS) system, including cashless and other approved payment methods.
- Ensure accurate handling of cash, payments, receipts, and daily sales transactions.
- Receive, check, and process incoming stock deliveries according to company procedures.
- Organise, display, and replenish merchandise to ensure the store is well-stocked, neat, and visually appealing.
- Monitor product availability and communicate low-stock or fast-moving items to the Supervisor or Store Manager.
- Ensure product pricing, tags, displays, and promotional materials are accurate and properly placed.
- Assist with regular stock counts, inventory checks, stock transfers, and stock-taking activities.
- Maintain the cleanliness, tidiness, and overall appearance of the store, including opening and closing duties.
- Ensure merchandise is properly arranged according to visual merchandising guidelines and company standards.
- Assist the Store Manager / Supervisor with daily store operations and administrative tasks.
- Support outlet activities, campaigns, events, and promotional initiatives when required.
- Perform other ad hoc duties and responsibilities assigned by the Store Manager, Supervisor, or Management from time to time.
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