We are looking for serious, motivated and responsible individuals who want to develop their communication, negotiation and customer management skills while building a long-term career in the financial services industry.
Job Responsibilities
- Contact customers regarding outstanding accounts and payments.
- Communicate professionally with customers to discuss repayment arrangements.
- Follow up on assigned accounts and maintain accurate records.
- Work towards individual and team collection targets.
- Handle customer enquiries professionally and effectively.
- Work closely with team members to achieve department objectives.
Requirements
- Good communication skills in Bahasa Malaysia and English.
- Confident when communicating with customers by phone and other communication channels.
- Target-oriented and motivated to achieve results.
- Good teamwork and interpersonal skills.
- Responsible, disciplined and professional.
- Good attendance and punctuality.
- Positive attitude and willingness to learn.
- Candidates should be committed to maintaining good workplace discipline and performance.
- Fresh graduates are welcome to apply.
- Experience in debt collection, debt recovery, telesales, customer service or financial services is an advantage.
Salary & Benefits
- Basic salary: RM2,000 and above, depending on experience.
- Commission up to 4%.
- Performance-based incentives.
- Training and guidance provided.
- Career development opportunities.
Working Hours
Monday – Friday: 9:00 AM – 6:30 PM
Occasionally, working hours may extend until 7:00 PM depending on operational requirements.
How to Apply
Email your resume:
*************
WhatsApp:
************* 63199
Benefits:
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person