- Geylang Southeast (Singapore) Singapore
Tribecar Pte. Ltd. Hiring! Full Time Customer Service - Sales Executive in Southeast (Singapore), Earn up to SGD 2,500 - Ricebowl
Share
Save
Working Location
Job Description
Responsibilities
Job Summary
You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.
Job Description
Secure retail and corporate rentals.
Activating replacement cars for AIG insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetnetics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Establish and maintain professional and effective communication with external customers.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Preferred competencies and qualifications
Valid class 3/3A driving licence to support vehicle handling and replacement car activations
Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
Proficient in MS Office to support administrative and reporting tasks
Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
Ability to start work on short notice and work a 5.5-day work week
Tribecar is an on-demand, car-sharing service. Members of our service can use their smartphone to gain access to Tribecar's cars that are parked at over 1300 convenient locations in Singapore. Our car sharing service is accessible to these members 24 x 7, with no minimum booking length.
Tribecar is a 100% "Made-in-Singapore" service. We design, build and maintain every element of the service ourselves. We are proud of what we have accomplished and would love to have you on-board with us!
You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.
Job Description
Secure retail and corporate rentals.
Activating replacement cars for AIG insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetnetics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Establish and maintain professional and effective communication with external customers.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Preferred competencies and qualifications
Valid class 3/3A driving licence to support vehicle handling and replacement car activations
Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
Proficient in MS Office to support administrative and reporting tasks
Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
Ability to start work on short notice and work a 5.5-day work week
Tribecar is an on-demand, car-sharing service. Members of our service can use their smartphone to gain access to Tribecar's cars that are parked at over 1300 convenient locations in Singapore. Our car sharing service is accessible to these members 24 x 7, with no minimum booking length.
Tribecar is a 100% "Made-in-Singapore" service. We design, build and maintain every element of the service ourselves. We are proud of what we have accomplished and would love to have you on-board with us!
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More