jobs in DUPREX SINGAPORE PTE LTD

DUPREX SINGAPORE PTE LTD Hiring! Full Time Customer Success Executive in North-east Region (Singapore), Earn up to SGD 3,000 - Ricebowl

Customer Success Executive

DUPREX SINGAPORE PTE LTD

Ang Mo Kio, North-east Region (Singapore)

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Working Location

  • Ang Mo Kio North-east Region (Singapore) Singapore

Job Description

Responsibilities

Basic up to $3000 + Commission

Working location: ANG MO KIO

Working hours: Monday to Friday (8.30am to 6.00pm)

Company Overview

KAORI PTE. LTD. is Singapore’s leading provider of Scent Marketing and Ambient Scenting solutions, delivering quality fragrances and customizable equipment to enhance brands and work environments.

Job Responsibilities

Manage existing customer accounts and build strong relationships.

Handle contract renewals and follow up on customer retention.

Follow up on sales leads and enquiries via calls and emails.

Prepare quotations, proposals and renewal offers.

Identify upselling and cross-selling opportunities.

Handle customer orders and maintain accurate records.

Coordinate with Operations and Accounts teams to ensure smooth service delivery.

Resolve customer issues and provide timely support.

Prepare sales and customer reports for management.

Achieve assigned renewal and sales targets.

Support general administrative duties and other tasks as assigned.

Preferred competencies and qualifications

Experience in service-based industries to better understand customer needs and service delivery

Ability to speak Mandarin to liaise with Mandarin-speaking customers and associates, enhancing communication and service reach

Benefits

Renewal commission for every successful contract renewal

Career growth opportunities within a growing company

Friendly and supportive work environment

Location

Ang Mo Kio Industrial Park 2

Remuneration

Basic Salary + Renewal Commission
Established in 1989, Duprex (S) Pte Ltd is a Singapore-based B2B business with over 20 years of experience in the cleaning and washroom hygiene industry. Over the years, we have grown to become one of the industry’s most trusted names and a leading supplier in the Asia-Pacific region. Today, we are a one-stop shop and your choice supplier in cleaning chemicals and washroom hygiene products.

We manufacture cleaning chemicals and supply washroom hygiene products to a wide range of sectors and industries. Our high-quality products and solutions are both environmentally friendly and competitive in pricing. With our well-stocked inventory, you’ll find everything you need for a hygienic washroom and environment.

We pride ourselves on providing good service to our clients by supporting them with the latest and most innovative hygiene products. Our clientele includes some of the world’s leading service providers in the cleaning and washroom hygiene industry.

In recognition of our efforts, we have received the following accreditation:

  • ISO 9001:2015 Quality Management System
  • ISO 14001:2015 Environmental Management System
  • ISO 22000:2005 Food Safety Management System (incorporating HACCP standards)

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