- Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Role Purpose
Lead end-to-end testing engagements for UOB Cards initiatives within the IH2 portfolio. The candidate should
combine strong test management capability with deep functional expertise in the Cardlink platform and Cards
domain. The role covers SIT, UAT, end-to-end testing, stakeholder coordination, defect governance, release
readiness, and quality delivery for Cards transformation and enhancement programs.
Mandatory Skills
• 10+ years of Banking and Financial Services experience.
• 8+ years of Test Management experience in the Cards domain.
• Strong functional expertise in the Cardlink platform.
• In-depth understanding of the end-to-end Cards lifecycle, including card issuance, card maintenance,
authorization, clearing and settlement, billing and statements, reconciliation, transaction processing, and
dispute and chargeback management.
• Proven experience in SIT, UAT, regression, and end-to-end testing.
• Strong stakeholder management experience across Business, Operations, Technology, and Vendor teams.
• Experience managing offshore and onsite testing teams.
• Strong defect management, risk management, and test governance experience.
• Prior UOB Cards experience is highly preferred.
Key Responsibilities
1. Own and drive the overall test strategy, planning, estimation, execution, and governance for Cards initiatives.
2. Act as the primary functional SME for Cardlink-related testing and validation.
3. Manage SIT, UAT, end-to-end, regression, and production verification testing activities.
4. Collaborate with Business, Business Analysts, Architects, Development teams, Operations, and Vendors to
ensure complete test coverage.
5. Review business and system requirements, perform impact assessments, identify dependencies, and establish
the testing scope.
6. Lead defect triage sessions and drive timely resolution of critical and high-priority defects.
7. Manage test environments, test data, execution progress, entry and exit criteria, and quality metrics.
8. Track and report testing KPIs, risks, issues, dependencies, and release readiness to stakeholders.
9. Ensure compliance with UOB testing standards, governance processes, and quality controls.
10. Support deployment validation, post-production verification, and hypercare activities.
11. Drive continuous improvement through automation, reusable assets, and testing best practices.
Domain Expertise Required
Core Cards Knowledge Platform / Processing Knowledge
• Cards and Payments • Cardlink Platform
• Credit, Debit, and Prepaid Cards • Authorization Processing
• Clearing and Settlement • Billing and Statement Generation
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