Key Responsibilities:
- Develop and implement effective sales strategies to boost product visibility and revenue on Shopee and Lazada.
- Monitor key performance indicators (KPIs), analyze trends, and run online promotions to maximize exposure and sales.
- Provide responsive and professional customer support through e-commerce platforms.
- Oversee order processing, delivery, and return handling to ensure a smooth and efficient fulfilment process.
- Support the planning and execution of digital marketing campaigns including social media ads, email marketing, and paid ads (Google Ads, Facebook Ads, etc.).
- Analyze and report on campaign performance, working with the marketing team to optimize for higher engagement and ROI.
- Assist in managing the e-commerce website to enhance user experience and drive conversions.
- Compile and present regular performance reports covering sales, customer behavior, traffic, and campaign effectiveness.
- Coordinate with internal departments such as marketing, inventory, and customer service to align and execute online initiatives.
Requirements:
- Diploma in E-Commerce, Marketing, Business, or a related discipline.
- At least 2-3 years of hands-on experience in e-commerce operations, digital marketing, or online retail.
- Proficient in managing online marketplaces like Shopee and Lazada.
- Strong analytical skills with experience in digital tools such as Google Analytics, Google Ads, Facebook Ads, and SEO tools.
- Ability to communicate product information well to all potential customers with strong customer support service.
- Knowledge in TCM will be an advantage
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ************* or please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
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