- Singapore Singapore
JINHONG GAS (SINGAPORE) PTE. LTD. Hiring! Full Time Customer Service in , Earn up to SGD 4,200 - Ricebowl
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Job Description
Responsibilities
Job Description & Requirements
Answer customer inquiries via phone, email, chat, or face-to-face
Handle complaints and resolve customer issues
Provide product or service information
Process orders, returns, refunds, or exchanges
Follow up with customers to ensure satisfaction
Maintain customer records and update databases
Coordinate with other departments to solve problems
Support sales and administrative tasks when needed
Required Skills
Good communication and interpersonal skills
Problem-solving ability
Patience and professionalism
Time management
Basic computer and Microsoft Office skills
Ability to work under pressure
SAP
Jinhong, based in Suzhou, Jiangsu, China, was established in 1999 and is now one of the largest gas manufacturing companies.
In line with the basic principles of safety first, lean production, continuous rich products, strict quality management, strong transportation strength and high-quality after-sales service, we provide our customers with comprehensive, systematic solutions.
Our first newly acquired location in Singapore, 3 Tuas View Lane, known as Jinhong Gas (S) Pte Ltd, produces and supplies cylinder gases for industrial use. We also handle regular production, filling and storing of industrial gases, the site also presently holds the first production line for Singapore.
We are BizSafe4- and ISO 9001:2008-certified, a guarantee that we regard quality and safety to be of paramount importance. With state-of-the-art technology and manufacturing equipment, we are able to produce high quality industrial gases and mixed gases for a wide range of uses, all while reducing the impact of environmental damage to a minimal.
Apart from providing industrial gases and gas supply systems, we also specialize in providing industrial gas piping solutions, cylinder storage fabrication, cylinder and tank testing and maintenance, transportation of multiple gases and storage tanks.
Answer customer inquiries via phone, email, chat, or face-to-face
Handle complaints and resolve customer issues
Provide product or service information
Process orders, returns, refunds, or exchanges
Follow up with customers to ensure satisfaction
Maintain customer records and update databases
Coordinate with other departments to solve problems
Support sales and administrative tasks when needed
Required Skills
Good communication and interpersonal skills
Problem-solving ability
Patience and professionalism
Time management
Basic computer and Microsoft Office skills
Ability to work under pressure
SAP
Jinhong, based in Suzhou, Jiangsu, China, was established in 1999 and is now one of the largest gas manufacturing companies.
In line with the basic principles of safety first, lean production, continuous rich products, strict quality management, strong transportation strength and high-quality after-sales service, we provide our customers with comprehensive, systematic solutions.
Our first newly acquired location in Singapore, 3 Tuas View Lane, known as Jinhong Gas (S) Pte Ltd, produces and supplies cylinder gases for industrial use. We also handle regular production, filling and storing of industrial gases, the site also presently holds the first production line for Singapore.
We are BizSafe4- and ISO 9001:2008-certified, a guarantee that we regard quality and safety to be of paramount importance. With state-of-the-art technology and manufacturing equipment, we are able to produce high quality industrial gases and mixed gases for a wide range of uses, all while reducing the impact of environmental damage to a minimal.
Apart from providing industrial gases and gas supply systems, we also specialize in providing industrial gas piping solutions, cylinder storage fabrication, cylinder and tank testing and maintenance, transportation of multiple gases and storage tanks.
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