Family Group: Ancillary
JOB SUMMARY
Reports to the Assistant Supervisor / Supervisor and ensure smooth daily operations as follows:
Ensure prompt collection of soiled linen from end users and sent to laundry vendor for washing for inpatient / outpatient / offsite
Responsible for the receiving and distribution of clean linen from the laundry vendor to end users according to their pre-determined quantity requirements for inpatient / outpatient / offsite
Responsible for the preparation of curtains in accordance to the curtain schedule and any other ad-hoc curtain change request
Responsible for the receiving and distribution of special items from the laundry vendor to end users and vice versa
Manage uniform room and assist with the issuance of uniforms for existing staff and new hires
Conduct daily random quality checks on the clean linen received from the laundry vendor and ensure defective linen are not circulated/issued and utilized
MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
INPATIENT / OUTPATIENT / OFFSITE
Perform soiled linen collection chuted down through the pneumatic chute and manual collection from the soiled linen bay
Transfer soiled linen from the soiled linen chute collection area to the loading bay
Identify and segregate the different types of linen used in mTTSH, NCID, AMK Rehab and ICH, ensuring the correct linen is supplied to the end users
Prepare, pack and deliver linen supplies to the departments as per their pre-determined quantity requirements
Perform linen distribution via the AGV system, as well as by manual top-up process
Sort all incoming linen and arrange the linen into the AGV and shelves according to their specific allocations
CURTAINS
Assist Supervisor in the management of curtain inventory
Track movement of curtains to wards and laundry vendor
Assist Supervisor in planning the curtain schedule and ensure curtains for inpatient and outpatient are changed according to the schedule
Assist with ad-hoc requests such as terminal cleaning or curtain track maintenance and make revisions to the curtain schedule
SPECIAL ITEMS
Keep track and ensure that all special items that are collected and returned are accounted for with documentation
Receive and validate clean special items from the laundry vendor
Pack the special items in an organized manner for the collection by end users
UNIFORMS
Identify and segregate uniforms used by various stakeholders
Manage the uniform store and ensure it is neat and organized
Assist Supervisor in the planning and execution of uniform issuance to end users (new hires / annual issuance)
Ensure quality control in the uniforms issued to end users
Assist with the administration and inventory tracking of the uniforms
Support and provide recommendations on the procurement of uniforms
MENDING
- Sieve out defective linen for mending services
- Assist to mend defective linen using sewing machine when required
GENERAL
- Assist and liaise with end users on ad-hoc requests according to documented quality procedures and work instructions
- Assist the Supervisor in inventory count when required
- Facilitate physical disposal for the condemned linen
- Do daily housekeeping within the department and adhere to infection control guidelines
- Ensure common corridors and various emergency exits are not blocked or hindered and adhere to all fire safety measures
- Actively participate as a member or team lead for quality improvement projects at hospital-wide / department level
- Any other duties or projects as assigned by Assistant Supervisor / Supervisor / Senior Executive / Senior Manager / Manager / Director, Hospitality & Environmental Services