ITCAN Pte Ltd Hiring! Full Time Know Your Customer Analyst in Selangor - Ricebowl

Company Description ITCAN Pte Ltd is a Singapore-headquartered technology solutions provider with a global presence across Asia, Europe, North America, and the Middle East. The company delivers strategic consulting, software development, IT infrastructure, and cybersecurity services to clients ranging from startups to large enterprises. ITCAN focuses on innovation and digital transformation using emerging technologies such as AI, blockchain, cloud computing, and IoT. With a team of around 1,400 professionals, the organization is committed to high-quality, scalable solutions that drive efficiency, enhance customer experience, and support sustainable growth. Guided by its vision to be a highly respected global IT services enterprise, ITCAN positions itself as a reliable partner for quality IT projects and professional resources.

Role Description The Know Your Customer (KYC) Analyst role at ITCAN Pte Ltd is a full-time, on-site position based in Kelang. The KYC Analyst will review and verify customer documentation, conduct due diligence checks, and ensure compliance with regulatory and internal policy requirements. Daily responsibilities include collecting and validating customer information, assessing risk profiles, monitoring transactions for suspicious activity, and maintaining accurate records in relevant systems. The analyst will work closely with compliance, operations, and business teams to resolve KYC-related issues, respond to queries, and support audits or regulatory reviews. The role also involves continuously updating knowledge of KYC/AML regulations and contributing to process improvements to strengthen the organization’s compliance framework.

Qualifications

• Candidates should possess strong analytical and research skills, with the ability to interpret regulations and assess customer risk profiles.
• Candidates should possess solid attention to detail and documentation skills, including accurate data entry, record-keeping, and report preparation.
• Candidates should possess good communication and stakeholder management skills to collaborate effectively with internal teams and respond clearly to customer or regulatory queries.
• Candidates should possess familiarity with KYC, AML, and compliance frameworks, as well as basic understanding of financial services or banking operations.
• Candidates should possess proficiency in using office productivity tools and KYC/compliance systems, with comfort working with structured data.
• MUST be proficient in Mandarin
• Must have a Degree in Finance, Business, Law, Accounting, or a related field; professional certifications in compliance or AML (e.g., CAMS) are an advantage.
• Ability to work on-site in Klang Valley, manage multiple cases in a fast-paced environment, and adhere to deadlines and regulatory timelines.
• Candidates must be able to start Immediately or within 2 weeks.