Job Summary
We are seeking a skilled and customer-oriented Masseur / Massage Therapist to provide professional massage treatments that promote relaxation, relieve muscle tension, and enhance customers' overall well-being.
Responsibilities
Perform professional massage treatments such as Swedish massage, deep tissue massage, aromatherapy, and other approved therapies to promote relaxation and relieve muscle tension
Assess customers' needs to recommend suitable massage treatments and wellness packages that enhance well-being
Create a safe, comfortable, and relaxing environment for customers throughout each treatment session
Prepare treatment rooms, massage oils, towels, and equipment before appointments to ensure readiness
Maintain cleanliness, hygiene, and sanitation of treatment rooms, tools, and equipment following company SOPs and hygiene protocols
Follow company service standards and hygiene protocols consistently during all treatments
Promote and upsell massage packages, memberships, and wellness services to increase customer engagement
Maintain accurate customer treatment records as required to support service quality and follow-up
Build strong customer relationships through professional and friendly interactions to encourage repeat visits and referrals
Preferred competencies and qualifications
Certificate in Massage Therapy or a related qualification is preferred
Previous experience as a Masseur or Massage Therapist is an advantage
Knowledge of various massage techniques and body treatments
Good communication and interpersonal skills
Customer service-oriented with a professional and friendly attitude
Physically fit and able to perform massage treatments for extended periods
Willingness to work shifts, weekends, and public holidays