Job Responsibilities
Valet Operations (Daily)
Handle valet vehicles within the property of Marina Bay Sands in line with the departmental standards
Operate the Valet Management System according to departmental guidelines.
Assist in managing the traffic around the property of Marina Bay Sands as well as ensuring and maintaining safety of guests and vehicles.
Provide level of service and experience according to the departmental audit standards and work as a team to achieve the departmental KPIs.
Direct incoming vehicles to the designated lanes and into specific areas of self-park whenever required.
Restrict incoming vehicles and manage taxi queue when required to ease congestion within the property.
Manage Hall Parking in the event of self-park overflow.
Provide information on valet and self-park related as well as all other guests’ queries.
Understand and execute departmental game plans.
Maintain operational equipment in working order and ensure supplies are sufficient to perform duties.
Monitor and report any anomalies to Valet Captains for immediate action.
Learn and support the team with any other operational and/or departmental duties when required.
Assist with any other assignments tasked by Valet Captains
Cashiering Duties (On rotational basis)
Manage the Hotel and Casino Valet Cashier Counters.
Handle and process valet and self-park related charges and transactions accurately and efficiently using Point of Sale (POS) machine.
Submit accurate and relevant cashier-related paperwork for revenue audit purposes.
Job Requirements
Education & Certification
• No formal education required
Experience
• Possess a valid Singapore Class 3 Driving License with a minimum of 2 years driving experience
• Prior experience in a similar role is an advantage