- Singapore
WRITE EDGE LEARNING CENTRE (BC) PTE. LTD. Hiring! Full Time Customer Service Associate (FT) in , Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
As Write Edge continues to grow, we’re looking for warm, passionate and service-oriented individuals to join our Customer Relations & Operations team.
This role is ideal for someone who enjoys working with people, solving problems, and keeping things running smoothly behind the scenes. You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within a growing education company.
Why Join Us?
At Write Edge, you’ll be part of a supportive team that values growth, collaboration, and continuous improvement. Beyond day-to-day operations, you’ll play an important role in shaping the experience of our students and parents, while developing valuable skills and taking on new opportunities as the company grows.
What You’ll Do:
Be the first point of contact for students and parents, both in person and online.
Provide course advice and support to prospective and existing parents.
Build strong relationships with students and parents through timely follow-up and excellent customer service.
Support centre operations, including scheduling, teacher deployment, and relief coordination.
Assist with administrative duties such as invoicing and student records.
Help ensure the smooth running of the centre and a positive experience for all students.
What We’re Looking For:
Tech-Savvy:
Proficiency in Google Docs, Sheets, and Microsoft Office.
Multitasker:
Ability to handle a fast-paced environment and adapt to change with ease.
Problem-Solver:
Quick-thinking, meticulous, and detail-oriented.
Great Communicator:
Strong verbal and written English proficiency with excellent interpersonal skills.
Professional:
Represent Write Edge with professionalism in both attire and speech.
Team Player:
Accountable, responsible, and able to collaborate effectively with the team.
Additional Requirements:
The English enrichment centre was founded in 2014 with a vision to deliver exceptionally effective lessons that help to build a strong foundation in the English language and nurture writing skills in young students.
From just 12 students and 1 branch in Lorong Ah Soo, Singapore, Write Edge has since expanded to 9 physical branches,1 online arm called WELearn and also offer online classes to students in Malaysia.
With decades of combined teaching, curriculum and education management experience, we’ve got a well-seasoned team at the helm. We work very hard to help our students have the best experience at Write Edge and take great pride in what we do.
Our Vision: To be Singapore's Leading English and Writing Enrichment Specialist
Our Mission: To make the Mastery of English and Writing possible for every student
*************
*************
This role is ideal for someone who enjoys working with people, solving problems, and keeping things running smoothly behind the scenes. You’ll work closely with students, parents, teachers, and colleagues while gaining valuable experience and opportunities for growth within a growing education company.
Why Join Us?
At Write Edge, you’ll be part of a supportive team that values growth, collaboration, and continuous improvement. Beyond day-to-day operations, you’ll play an important role in shaping the experience of our students and parents, while developing valuable skills and taking on new opportunities as the company grows.
What You’ll Do:
Be the first point of contact for students and parents, both in person and online.
Provide course advice and support to prospective and existing parents.
Build strong relationships with students and parents through timely follow-up and excellent customer service.
Support centre operations, including scheduling, teacher deployment, and relief coordination.
Assist with administrative duties such as invoicing and student records.
Help ensure the smooth running of the centre and a positive experience for all students.
What We’re Looking For:
Tech-Savvy:
Proficiency in Google Docs, Sheets, and Microsoft Office.
Multitasker:
Ability to handle a fast-paced environment and adapt to change with ease.
Problem-Solver:
Quick-thinking, meticulous, and detail-oriented.
Great Communicator:
Strong verbal and written English proficiency with excellent interpersonal skills.
Professional:
Represent Write Edge with professionalism in both attire and speech.
Team Player:
Accountable, responsible, and able to collaborate effectively with the team.
Additional Requirements:
- At least 1-2 years of relevant work experience.
- Leadership qualities and project management experience (an advantage).
The English enrichment centre was founded in 2014 with a vision to deliver exceptionally effective lessons that help to build a strong foundation in the English language and nurture writing skills in young students.
From just 12 students and 1 branch in Lorong Ah Soo, Singapore, Write Edge has since expanded to 9 physical branches,1 online arm called WELearn and also offer online classes to students in Malaysia.
With decades of combined teaching, curriculum and education management experience, we’ve got a well-seasoned team at the helm. We work very hard to help our students have the best experience at Write Edge and take great pride in what we do.
Our Vision: To be Singapore's Leading English and Writing Enrichment Specialist
Our Mission: To make the Mastery of English and Writing possible for every student
*************
*************
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