Primary Guard Hiring! Full Time Sales Administrator in Selangor - Ricebowl

Role Overview

The Sales Administrator is responsible for providing administrative and operational support to the Sales team to ensure smooth daily operations, effective customer management, and timely completion of sales processes. This role acts as the key link between customers, the sales team, and other internal departments to drive efficiency and customer satisfaction.

Key Responsibilities

• Handle and process customer orders, quotations, invoices, and delivery schedules accurately and promptly.
• Prepare and maintain sales reports, sales forecasts, and other relevant documentation for management review.
• Support the sales team in coordinating meetings, presentations, and follow-ups with clients.
• Maintain and update customer databases, sales records, and documentation.
• Assist in managing correspondence (emails, calls, letters) with clients and partners.
• Ensure timely communication with internal teams (logistics, finance, operations) to support sales activities.
• Monitor and track stock availability, delivery status, and order fulfillment.
• Handle general administrative tasks including filing, documentation, and data entry.
• Provide after-sales support and customer service when required.
• Assist in preparing sales materials, proposals, and contracts.

Requirements

• Diploma/Degree in Business Administration, Marketing, or a related field.
• Proven work experience in sales administration, customer service, or related support role.
• Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM/ERP systems is an advantage.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work under pressure.
• Team player with a proactive attitude.