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Synapxe Hiring! Full Time Systems Analyst - Application Support (NGEMR-NN) in - Ricebowl

Systems Analyst - Application Support (NGEMR-NN)

Synapxe

Full Time

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Position Overview

We are hiring a potential candidate for our NGEMR team .

Role & Responsibilities

  • Provide on-going application support.
  • Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
  • Involvement in the system integration testing phase prior to implementation.
  • Plan and coordinate end-user training for any system implementations or enhancements.
  • Liaise closely with business users and build good rapport.
  • Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
  • Support the team in defining project requirements, tracking and documentation.
  • Provide 24/7 primary application maintenance support.


Requirements

  • Bachelors Degree in Computer Science, Computer Engineering or IT equivalent
  • 2-5 years of System analyst / application support experience
  • Adaptability/flexibility with respect to changing end-user business needs
  • Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
  • Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
  • Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
  • The ability to communicate information clearly and concisely with project leadership and subject matter experts
  • Willingness to learn new software and systems
  • Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
  • Relationship building to gain trust and establish effective relationships with vendor and stakeholders
  • Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
  • Experience in healthcare industry is an added advantage.


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