- Singapore
ARF (ASIA PACIFIC) PTE. LTD. Hiring! Full Time Contact Centre Specialist (Insurance) in , Earn up to SGD 3,600 - Ricebowl
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Job Description
Responsibilities
Company Overview
ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.
At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.
Job Summary
Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering exceptional customer service and insurance support to our clients. You will assist clients with their insurance enquiries, source competitive quotations from insurers, manage policy renewals, and ensure a smooth end-to-end client experience. This role is ideal for a customer-focused individual who enjoys building relationships, coordinating with multiple stakeholders, and contributing to business growth in a fast-paced environment.
Responsibilities
Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience
Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery
ARF (Asia Pacific) Pte Ltd a leading General Insurance intermediary specialize in affinity programs is expanding its operations. The company will be looking to support our clients in their business operations across the region.
The company over the past years has implemented many successful solutions and programs with our clients and partners, besides advising general insurance solutions for client’s corporate insurance policies.
ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.
At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.
Job Summary
Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering exceptional customer service and insurance support to our clients. You will assist clients with their insurance enquiries, source competitive quotations from insurers, manage policy renewals, and ensure a smooth end-to-end client experience. This role is ideal for a customer-focused individual who enjoys building relationships, coordinating with multiple stakeholders, and contributing to business growth in a fast-paced environment.
Responsibilities
Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience
Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery
ARF (Asia Pacific) Pte Ltd a leading General Insurance intermediary specialize in affinity programs is expanding its operations. The company will be looking to support our clients in their business operations across the region.
The company over the past years has implemented many successful solutions and programs with our clients and partners, besides advising general insurance solutions for client’s corporate insurance policies.
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