- 76 PAGODA STREET Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
1. Restaurant Operations Management
• Oversee daily restaurant operations, ensuring smooth coordination between front-of-house and kitchen teams.
• Manage scheduling, supply chain, and workflow to maintain service quality.
2. Staff Management & Training
• Recruit, train, and supervise staff to improve efficiency and service standards.
• Develop employee performance plans and foster a positive work environment.
3. Customer Relationship Management
• Handle customer complaints and feedback to enhance satisfaction and loyalty.
• Implement initiatives to improve guest experience and encourage repeat business.
4. Financial & Cost Control
• Manage restaurant budgets, monitor revenue and expenses, and control costs.
• Prepare financial reports and recommend strategies for profitability.
5. Marketing & Promotion
• Develop and execute marketing strategies to increase restaurant visibility and customer traffic.
• Collaborate with partners and platforms to promote seasonal offers and events.
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