Job Summary
Monitor and manage accounts receivable processes to ensure timely collections, accurate financial reporting, and compliance with internal controls. Support month-end closing, audit preparation, and collaborate with stakeholders to resolve queries efficiently.
Responsibilities
- Monitor and manage the accounts receivable (AR) aging report to ensure timely collections and accurate reporting
- Issue statements of account to customers or inter-companies promptly and record them accurately in the Opera system
- Proactively follow up on outstanding and delayed payments, identifying and resolving irregularities
- Perform daily posting and upload outstanding invoices to the portal for accurate tracking
- Prepare month-end closing activities and generate related financial reports
- Process and post Debit and Credit Notes in accordance with company policies
- Process refunds with approval from authorized signatories, ensuring all supporting documents are complete and accurate
- Verify refund and chargeback requests to maintain financial integrity
- Prepare and maintain supporting documents for audit and financial reporting purposes
- Ensure all transactions comply with hotel policies and internal controls, maintaining accuracy
- Maintain proper filing and documentation of financial records for easy retrieval and audit readiness
- Assist in resolving outstanding receivables through effective communication and follow-up
- Respond to queries from customers, auditors, banks, and head office promptly and professionally
- Provide support to other Finance functions and assist with ad-hoc duties as assigned
Preferred competencies and qualifications
- Diploma in Accounting or a related field
- 2-3 years of relevant experience, preferably in the hospitality industry
- Ability to multitask effectively and meet tight deadlines with meticulous attention to detail
- Ability to work independently with minimal supervision
- Experience with Opera Cloud system is an advantage