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We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.
Quality Excellence Specialist
Date: 13 Aug 2026
Custom Field 2: 15064
Employment Type: Outsource
City: CelcomDigi Tower, Petaling Jay
Description:
Job Description
We are looking for an experienced Quality Excellence Specialist to join us in CelcomDigi. This role is primarily involved in verifying/validating various plans, products and offerings that are to be launched into the market. The QE specialist has critical responsibility in ensuring high-quality delivery of solutions/products tested, in a time-sensitive test environment. You are expected to work closely with business analysts, product owners and project leads in building excellent test coverage and defect detection.
Responsibilities
Execute User Acceptance Test in pre-production and production environments to ensure defects and issues are identified, validated, and mitigated prior to actual customer transactions
Develop comprehensive test cases, procedures, and scripts to verify/validate product/releases
Identify, analyse, clearly document, and track bugs/defects all the way to resolution status
Generate timely and detailed daily test reports, including live results, analysis, risks and dependencies for assigned releases.
Ensure readiness of test environment, test device and test data prior to test execution
Assist senior QAs for bug/incident analysis to identify improvement in test coverage/prioritization
Ensure traceability of test cases to bug/defects and requirements
Adopt continuous improvement thinking in all QA aspects and collaborate with senior QAs for implementation
Requirements
Experience
Develop test cases from test scenarios
Familiar with activities within software testing life cycle
Test execution and daily test reporting
Supporting development/product team for troubleshooting/investigation
Skills
Basic knowledge of telecommunication industry
Defect logging and tracking up to resolution, retest and closure
Good attention to details for bug detection
High curiosity to learn products and integrated systems
Good written an verbal communication
Education
Degree in Engineering, IT or related fields
Relevant certifications (ISTQB,QAI, etc)
Years of experience
At least 2-4 years working experience in testing
Experience in using test management tooland automation is a plus
Business Unit: CONSUMER BUSINESS
Job Description
We are looking for an experienced Quality Excellence Specialist to join us in CelcomDigi. This role is primarily involved in verifying/validating various plans, products and offerings that are to be launched into the market. The QE specialist has critical responsibility in ensuring high-quality delivery of solutions/products tested, in a time-sensitive test environment. You are expected to work closely with business analysts, product owners and project leads in building excellent test coverage and defect detection.
Responsibilities
Execute User Acceptance Test in pre-production and production environments to ensure defects and issues are identified, validated, and mitigated prior to actual customer transactions
Develop comprehensive test cases, procedures, and scripts to verify/validate product/releases
Identify, analyse, clearly document, and track bugs/defects all the way to resolution status
Generate timely and detailed daily test reports, including live results, analysis, risks and dependencies for assigned releases.
Ensure readiness of test environment, test device and test data prior to test execution
Assist senior QAs for bug/incident analysis to identify improvement in test coverage/prioritization
Ensure traceability of test cases to bug/defects and requirements
Adopt continuous improvement thinking in all QA aspects and collaborate with senior QAs for implementation
Requirements
Experience
Develop test cases from test scenarios
Familiar with activities within software testing life cycle
Test execution and daily test reporting
Supporting development/product team for troubleshooting/investigation
Skills
Basic knowledge of telecommunication industry
Defect logging and tracking up to resolution, retest and closure
Good attention to details for bug detection
High curiosity to learn products and integrated systems
Good written an verbal communication
Education
Degree in Engineering, IT or related fields
Relevant certifications (ISTQB,QAI, etc)
Years of experience
At least 2-4 years working experience in testing
Experience in using test management tooland automation is a plus
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Next Steps
Next Steps
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
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